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The box my meter is in is broken. Who’s responsibility is this?

The meter box is the responsibility of the homeowner. So you’ll need to arrange any repairs or replacements and pay for them. You can buy a meter box from most hardware or DIY stores, or online.

 

If you rent your home then you’ll need to contact the landlord or council.

 

If you can’t open your meter box

 

You might need a key. You can buy these from hardware/DIY stores or online.