Gas Revenue Collection L&G TSG: Step 5 – HAN join continued
Once HAN Join is successful (allow maximum of 7 mins from pressing Commission button on ToughPad), press button A when the 'Join Ok' message is seen on the Meter display.
However, due to processing time, the HAN join process is likely to have a need to be repeated. To repeat this, press button 'A' (red) to try a second HAN Join Attempt and repeat every minute for a maximum of 7 minutes.
The HAN LED will go to MFF (up to 10 mins) and GAS LED will go to LFF.
Ok, proceed to step 6
Having problems? See our Troubleshooting Guide below.
Troubleshooting
There are a few issues you may encounter:
'Join Failed' message is shown after 7 minutes.
Gas Meter display doesn't show 'Join HAN' message (within 7 minutes).
HAN LED doesn't transition to MFF.
GAS LED doesn't transition to LFF.
Installer actions to rectify any of these issues:
- Install Legacy Prepay meter
- If a Legacy Prepay meter cannot be installed, install a commissioned SMETS2 Credit electricity meter