Information booklets

Our information booklets give an overview of EDF's operations and the range of services we provide. Please get in touch if you require any of our information booklets in a different language.

Click on the links below to download a PDF version⁽¹⁾

• Customer information, including tips on gas safety, meter work charges and your rights
• Guaranteed service standards guide
• Gas customer standards of performance
• Paying your bills (if your account number starts with A-)