Ways to pay your electricity and gas bill

How to pay your electricity and gas bills

• Make a payment
• Pay by Direct Debit
• Pay your bill in full by Direct Debit
• Pay your bill within 14 days
• Paying from abroad

It's simple and secure to make a payment quickly and securely – online, via the app or over the phone.

Online

1. Log in or sign up to MyAccount
2. Click on Make a payment and enter the amount you want to pay
3. Enter your card details and submit your payment

Download our mobile app

Phone

Call our automated payment line : 0333 006 9950⁽¹⁾

Most of our customers like to pay by Direct Debit. It lets you spread your energy costs evenly over the year – and your payments come straight out of your bank.

Here's how it works:

• We set your monthly payments by dividing your expected energy costs for the year ahead by 12
• We ask for a monthly meter reading to help keep your payments on track – or we get it from your smart meter
• If your energy use or tariff prices change, we might change your monthly payments (but we try not to do this more than four times a year to give you a bit of stability)

We'll send you a bill every time we get a reading from you. If we're not getting any readings, we'll send you an estimated bill every three months.

Find out more about how Direct Debit works

You can get a monthly bill and pay it in full within 14 days – by bank, card, cash or cheque. But it's a little bit more expensive than paying by Direct Debit.
 

How it works

• You or your smart meter gives us a reading each month
• We send you a bill for the energy you've used
• You make a payment by bank, card, cash or cheque within 14 days

 
If we don't get your reading, we'll send you an estimated bill (based on the latest information we have about your energy use) – and you pay this within 14 days.
 

How to pay

Online
Make a payment in MyAccount. Just enter the amount you want to pay and give your payment card details.

Bank transfer
Pay us from your bank account, using your EDF account number (A-********) ⁽²⁾ as the payment reference. Here are our bank details: account number 24615727; sort code 40-05-30

Card, cash or cheque
Pay by card or cash at your local PayPoint or Payzone retailer, or Post Office®. Pay by cheque at a Post Office only, making your cheque to Post Office Ltd.

The cashier will scan the barcode on the back of your bill to link your card, cash or cheque payment straight to your account.

Find out more about paying your bill within 14 days.

Get in touch if you'd like to pay your bill by bank, card or cheque

You can ask us to set you up on a Direct Debit that allows you to pay your bill in full each month.

Here's how it works:

• You or your smart meter gives us a meter reading each month
• We then send you a bill for the energy you've used
• You pay your monthly bill automatically by Direct Debit

If we don't get your reading on time, we'll send you an estimated bill – and you pay this automatically by Direct Debit.

Find out more about paying your bill in full by Direct Debit

Who to pay: EDF Energy Ltd
Currency to pay in: Pounds sterling
Our bank's address: HSBC Bank plc, 60 Queen Victoria Street, London, EC4N 4TR
Sort code: 40-05-30
Account number: 24615727
SWIFT: MIDLGB22
IBAN: GB48MIDL40053024615727

Remember to add your EDF account number so we know who's paid us. You can find it in MyAccount and on your EDF bills, emails and letters.

Payments can take up to five working days to reach us.