Back to Help CentreNo Is your fixed tariff ending soon? Yes No Don't know Have we asked you for a meter reading? Yes No Don't know How do I know if you've asked me for a meter reading? We send you a meter reading reminder every time we need your meter reading. We do this by text, email or post.You can go to About Me in MyAccount if you're not sure where to look out for your reminders.Check your meter reading settingBack to checklist Excellent news! We're glad we could help.Leave feedbackLog into MyAccountHelp Centre home Looks like you need some more help Get in touchContact UsGive feedbackHelp Centre home Back to all in No Search the help centre Search (optional)
How do I know if you've asked me for a meter reading? We send you a meter reading reminder every time we need your meter reading. We do this by text, email or post.You can go to About Me in MyAccount if you're not sure where to look out for your reminders.Check your meter reading settingBack to checklist