Understanding your bill

A utility bill is any bill you receive for gas, electricity or water. Any bill from EDF Energy will only be for gas, electricity or both. 

The type of bill you receive will depend on your payment method. You'll find your payment method on page 2 of your bill. 

Below you'll find all the ways you can pay for your energy and the different types of bill we may send you:

 

Budget Direct Debit

This means you pay a set amount each month by Direct Debit. You could receive two types of bill from us if you're on this payment method: Periodic and interim. 

Periodic - we send this at the end of your annual billing period. 

Interim -  we send this when we receive a meter reading from you at any point during the year.  

 

Cash or Cheque

This means you pay a set amount each quarter or each month when you receive a reminder. You’ll receive two types of documents from us: your read reminder and your bill.

Read reminder - this is sent to remind you to send us an up-to-date meter reading. 

Your bill - this is sent to you when we have a meter read. If we haven’t had an actual read in about a year, then we’ll send you an estimated bill.

Direct Debit Whole Amount

 This means you pay a set amount each quarter or each month by direct debit. The amount you pay is based on your meter readings. If we don't have meter readings from you, we will collect the suggested amount from your bank account.

Same as paying by cash or cheque, you’ll receive two types of documents: your read reminder and your bill. 

Prepayment

 This means you pay as you go for your energy by topping up your EDF Energy prepayment key and/or card. You don’t receive bills requesting payments.

You will receive regular statement showing you how much you’ve spent on your electricity and/or gas during the period.

 

Still got questions?

Have a look at our full PDF guide to understanding your gas and electricity bill for more information.