Moving house and your energy supply

We can help you sort out your electricity and gas supply whether you're moving in or out of your home

Already an EDF customer and moving home?

Log into My account to tell us you're moving out.

You can get a new energy deal for your new home at the same time.

Not an EDF customer and moving home?

Have you received a letter from us at your new home?

We’ve made it easy to find a tariff that suits you and your needs.

Accessible Geo Trio in-home display on a table

Moved into a home with a smart Pay As You Go meter?

Don't top up with the previous owner, or occupier's key or card. Before you top-up:

  1. Phone us on 0333 009 7111(1) to set up your account.
  2. Share your phone number with us, so that we can let you know when you can top-up and send you handy low-balance alerts.
  3. Once set up you can easily top-up online through MyAccount or via the EDF app.

Energy supply for property professionals

If you're a landlord, letting agent or builder please phone us and we'll help you with the energy supply at your property.

Call 0333 200 5100(1)

We're here to help from 8am to 8pm Monday to Friday, and 8am to 2pm on Saturday.

Help and support with moving home

Your energy meter and utility bills

Find out when to give your meter readings, when to expect your final energy bill, how your new meter works and more.

Moving home checklist

Take some of the stress out of your move with our moving home to-do list. It will help you plan, prepare, sort and save – before and after your move.

Boiler insurance

Our great-value 24/7 breakdown cover protects the boiler, controls and thermostat in your new home.

Boiler service

Book a one-off service to make sure the boiler in your new home is safe and working efficiently.

Smart home devices

Save time and energy by adding voice-controlled speakers, smart lighting or video doorbells to your new home.