Already an EDF customer and moving home?
Log into My account to tell us you're moving out.
You can get a new energy deal for your new home at the same time.
Not an EDF customer and moving home?
Have you received a letter from us at your new home?
We’ve made it easy to find a tariff that suits you and your needs.
Moved into a home with a smart Pay As You Go meter?
Don't top up with the previous owner, or occupier's key or card. Before you top-up:
- Phone us on 0333 009 7111(1) to set up your account.
- Share your phone number with us, so that we can let you know when you can top-up and send you handy low-balance alerts.
- Once set up you can easily top-up online through MyAccount or via the EDF app.
Energy supply for property professionals
If you're a landlord, letting agent or builder please phone us and we'll help you with the energy supply at your property.
Call 0333 200 5100(1)
We're here to help from 8am to 8pm Monday to Friday, and 8am to 2pm on Saturday.
Help and support with moving home
Your energy meter and utility bills
Find out when to give your meter readings, when to expect your final energy bill, how your new meter works and more.
Moving home checklist
Take some of the stress out of your move with our moving home to-do list. It will help you plan, prepare, sort and save – before and after your move.
Make sure your boiler is happy and healthy
Keep warm this winter with our range of boiler service and maintenance plans and home emergency insurance.
Boiler problems? Get your boiler up and running again with our boiler repair services or need to replace your boiler quickly we can help!
We've teamed up with BOXT, offering our customers £50 off a new boiler.