As part of Ofgem guidance and your Statement of Terms, we're required to verify the meter reading on your generation meter. We'll need to obtain a meter reading and verify the meter serial number. The meter reading will also be shared with Ofgem. If you have any queries, please check our Feed-in Tariff help and advice section for more details.
PLEASE NOTE: This meter reading is not used for invoicing or payment purposes.
What happens if my generation meter is not verified?
If we're unable to verify the generation meter for your Feed-in account we are obligated to suspend payments until this has been completed as per your statement of terms and Ofgem guidance. To start your payments again, either a photograph or a physical site visit will be required and this will be confirmed in advance.
Using the form below upload a photograph of your generation meter. If you're responsible for more than one generation meter, you'll need to fill out the form multiple times, ensuring you add the relevant Feed-in Tariff (FiT) ID number each time. The FiT ID can be found on your email or letter reminder.
Please make sure the photograph of your generation meter meets the following criteria:
1. Clear view of the generation meter, its serial number and meter reading
2. Photographs should be original and un-edited e.g. crop or enhancements
If your photograph does not meet the above criteria, it will not pass the meter verification and we will notify you to resubmit. If it's not possible to capture the meter serial number and reading in one photograph you must instead attach a video.