Get your small business energy account in order

We believe that managing your energy should be easy. We want our business customers to feel in control of their consumption and spend. Last year we surveyed over 1100 small business – saving time and money was a constant theme. That’s why we've pulled together some top tips to help you do just that.

Save time & money on your business energy account with these simple steps: 

Put in a calendar reminder for your renewal date

Your tariff renewal deserves a calendar reminder.  When your fixed tariff ends this can impact your business overheads. Depending on wholesale prices, your energy tariff unit rates can go up or down. For some small businesses, especially those who locked into a cheaper tariff before the energy crisis, a tariff renewal can have significant impact on your overheads.  To be prepared, put a calendar reminder into your diary 180 days before your contract ends, that way you can explore tariffs at that time to help you plan ahead. 

You can find your tariff type and contract end date on your most recent invoice, take a look in MyAccount or search your inbox for hellobusiness@edfenergy.com if your preference is to receive your invoice by email.  

Manage your account on the go 

Download MyAccount and our handy app to manage your energy account anytime, anywhere:

• Pay your bill instantly and securely online
• Download invoices and credit notes 
• Submit meter reads in just a few clicks 
• Update your business contact information 

To make things simple – we offer small businesses one log in for MyAccount – it’s best to use a company email and give access to trusted team members who manage the energy on behalf of your business. Always make your password secure! 

Find out more about MyAccount.

Get a smart meter - the biggest time saver of all time! 

Get a smart meter and you’ll no longer need to submit meter reads. Your smart meter will send automated meter reads so you’ll always get accurate bills. No extra cost and a lot less hassle! 

Make sure your bills are accurate

If you don’t have a smart meter, you’ll need to submit meter reads to make sure you’re only pay for the energy you’re using.  We’ll send you a monthly reminder to submit your reads, but to be one step ahead – add a recurring monthly reminder to your calendar and get those meter reads submitted in just a few clicks using your MyAccount. Submitting your reads in the last week of the month will ensure they will be used to invoice you accurately.

Keep an eye on your usage with Energy Hub 

Energy Hub is a powerful online tool designed to give you detailed insights into your energy usage. You’ll be able to see your businesses energy consumption and look for any trends that look unusual so you can take action to amend them. 

Top tip: To get the best out of Energy Hub you’ll need to unlock Half Hourly meter reads - you can do this in MyAccount. 

Make sure your contact details are up to date

Take a moment to check your contacts details in MyAccount – add your email, SMS and postal address to make sure you receive all important notifications.  You can add multiple account managers to your small business energy account so trusted employees can submit meter reads and pay invoices. For security you’ll need to call one of our dedicated small business energy specialists to add new account managers. 

Pay by Direct Debit 

Set up your direct debit payment quickly and securely in MyAccount. Once you're all set up - your payments will then go out on the first week of every month based on your actual consumption. It really is that simple! 

Go paperless

Get your invoices and correspondence via email, plus access your invoices and account details on MyAccount. Save time and carbon.

Update your marketing preference 

Opt in to marketing if you want to receive news about energy savings tips and advice, small business energy market, EDF updates and new tariffs and products available. You can update your marketing preference in MyAccount. 

Get your energy account in order today - these few simple steps can help you save time, as well as cash and carbon! Start off by logging into MyAccount.