Effortless online account management with MyAccount
Managing your energy account shouldn’t be another stress on your to-do list when you’re running a small business. That’s why our MyAccount service is there to give you an effortless online account management service, anytime, anywhere.
MyAccount is EDF’s secure online account management service that allows you to manage your energy account with ease. Whether you're paying your bills at midnight or checking your bills between meetings, MyAccount is available 24/7.
See the infographic for all the cool features that make managing your account a breeze.
Our small business customer Tom, founder of Rodeo Doughnuts says:
“Because I end up working any hour of the day or the weekend or the evening, it's easy to have a website that you can log in to... You don't have to wait for a call centre to be open or wait on the phone.”
Watch the video below to learn more about the benefits Tom finds using his online account.
MyAccount features that make life easier
Here’s what you can do on MyAccount - all from your laptop or phone:
- Pay invoices with a debit or credit card
- View bills and payment history at a glance
- Submit meter readings to avoid estimated bills
- Book a smart meter installation
- Update direct debit details
- View your tariff details
- Update your business information
- Change your smart meter preferences
- Top up your PAYG
Want to save cash and carbon?
If you’ve got a smart meter, you’ll also get access to Energy Hub. This allows you to take control of your energy usage -, by understanding your energy habits you can see where you can make adjustments to be more efficient.
If you don’t already have a smart meter, log into MyAccount and get your appointment booked
As Bec, owner of Coco & Bloom says:
“Working 7 days a week and being really busy, it's really important to us to have ease of use.”
Setting up MyAccount in just three easy steps:
- Go to edfenergy.com/myaccount/login
- Enter your business email address
- Click “Forgotten your password” to reset and log in