We all depend on electricity, but it needs to be treated with respect. So with your wellbeing in mind, we’ve compiled useful guidelines on how to understand and avoid any risks.
As well as safety advice for your home and workplace, you’ll also find guidance on what to do in case of emergencies and power cuts. You can also access safety information aimed at the more vulnerable members of your community, including children, the elderly and people with special needs.
Related links
Contact Us
in an Emergency
London 0800 028 0247†
East 0800 783 8838†
South East 0800 783 8866†
†Calls may be monitored and recorded as part of our customer care programme. Calls to ‘0800’ numbers are free from BT landlines, other network operators’ charges may vary.

