Everything you need to know about your business energy invoice
Understand your energy invoices and find the best way to pay for your small business.
Your small business energy invoice explained
Your invoice shows you how much energy you’ve used used and the cost for your usage in that period. The below guide explains the different elements that make up your invoices to help you take control of your energy.
Your small business credit note
We now issue credit notes separately for any reversed charges or credits to your account. Make sure to use your account number as the reference when making a payment –it’s how we identify your account.
Save money, pay by Direct Debit!
Many business customers prefer paying by Direct Debit - it's quick and can save you time. PLUS you'll get discounted rates on some of our tariffs. If this payment method sounds right for your business, find out more on our FAQs about Direct Debit.
Signing up is simple. Log into MyAccount or download and print our Direct Debit Instruction
Why direct debit is the way forward
Direct debit makes payments easier, faster and more reliable - for both customers and businesses. Say goodbye to missed bills and hello to hassle-free transactions.
How to pay your small business invoice
MyAccount
You can pay by debit or credit card instantly and securely online with MyAccount.
Our secure, web-based service gives you everything you need to manage your account in one place, from leaving a meter reading to arranging paperless billing.
Check out our infographic to find out what else you can do on MyAccount.
Online banking
When paying by phone or online, make sure you use your EDF account number as the payment reference. Your account number should start with an 'A'. Make sure to use the correct bank details for your type of energy account.
| Bank account name | EDF Energy Limited |
| Sort code | 40-05-30 |
| Account number | 24615727 |
If you are making a payment to be distributed across several accounts via remittance, please send your remittance to customerremittances@edfenergy.com
Debit or Credit card
American Express
Cheques by post
Unfortunately, you can no longer send your cheques to us directly. If you want to continue paying by cheque, you'll need to take your cheque to your nearest Post Office and pay over the counter. All cheques must be made payable to POST OFFICE LTD.
PayPoint
You can pay your bill in cash at any PayPoint location. Use the PayPoint finder to locate the nearest outlet. Allow two working days for the payment to reach your EDF account.
Payzone
You can pay your bill with cash at any location with a Payzone sign. Use the Payzone finder to find your nearest outlet. Your payment will reach your EDF account in two working days.
Post office
You can pay with cash or a cheque made payable to Post Office Ltd. Remember to write your EDF account number on the back of the cheque. Use the Post Office locator to find your nearest outlet and allow three working days for the payment to reach your EDF Energy account. |
Please note that Post Office Counters Ltd may charge for this service.
PAYG
You can pay with PAYG, you prepay for your energy by topping up your meter before using electricity or gas. It’s essential to ensure your meter has enough credit to cover your usage to avoid any interruptions in supply.
Click here to find out more information about PAYG.
Having difficulty paying your bill?
If you’re having difficulty paying your bill, please let us know. We'll work with you to find the best solution, such as setting up a Direct Debit, considering other energy tariffs, or setting up an affordable payment plan.
We’re here to help - get in touch on 0330 912 9959(1).
Calling us sooner rather than later will help us tackle any issues early on. If your bill is not paid by the Due Date, you may be charged late payment interest at 4% above the Bank of England rate on the amount you owe. You’ll also be charged an administration fee of up to £30 per bill.
Your business energy invoice
Understanding your business energy invoice doesn’t have to be complicated. In this video, we break down what goes into your bill and explain why the amount can change from month to month.
Your invoice refreshed
As part of our transformation around the way we're serving our small business customers, we've updated the look of our invoices.
Is your invoice different this month?
Got an unexpectedly high energy invoice this month? It might be because your invoice is based on an estimated meter reading. Find out what to do in this how-to film.
Why is there an estimated reading on my invoice when I have a smart meter?
Discover what costs make up your business energy invoice
There are many types of costs that go into supplying a small business with energy.
Credit on your account?
If you find your business account is in credit, as you've consumed less energy than predicted, there are a few things we can do to check if we owe you money. If we no longer supply your energy, you can simply fill out our online form, and we'll get back in touch.
Where do I send my remittance advice
If you would like to send a remittance as proof of payment, please email: customerremittances@edfenergy.com