We can provide your organisation with all the metering expertise it needs, through our smarter metering and half-hourly metering contracts
How to get smarter (AMR) metering installed?
If you are supplied by EDF Energy, you may be entitled to have your non half-hourly meter(s) upgraded to smarter AMR metering. Simply fill-in and submit the request form to us. Alternatively you can contact us on 0845 300 6929, if you prefer to speak to someone. We will be in touch within 5 working days to provide all the details you need before we start exchanging your existing meter(s).
What is AMR?
Automated Meter Reading (AMR) meters are the first generation of smarter meters. An AMR meter includes a recording device and a one-way communication link to allow remote collection of your consumption data, enabling you to gain more control over your usage.
What benefits do AMR meters offer me?
- fewer site visits and therefore less administration
- improved billing accuracy
- availability of your consumption data (with Energy View)
- better budgeting for energy costs, including carbon reporting
How do I know that my meter is an AMR meter?
If you have agreed a metering contract together with your EDF Energy supply contract, AMR metering charges are displayed on your invoice. However, if you have a direct contract with a meter operator, no charge appears on your electricity invoice as you are being charged directly by your meter operator.
Note: You may wish to get your meters upgraded either via your electricity supplier or directly via your chosen meter operator. In both cases, you will need to contact us on the above phone number so we can start the meter exchange process.
How can I view my consumption data?
The consumption data of your meters can be viewed via our online energy monitoring tool, Energy View.
What if I have specific metering requirements?
Our Energy Field Services department are our metering experts. They have national meter installation capability and can provide a full service from meter installation to data provision.
Your sub-metering, multi-utility and half-hourly meters can be installed via a Meter Operator contract (see next tab above).
Half-hourly metering service
At EDF Energy we have a strong track record of working successfully alongside big business. Half-hourly metering is one area we specialise in and our portfolio includes some of the UK’s leading organisations. We have a dedicated team on hand to oversee the whole contract process, from initial sign up to contract renewal, ensuring it runs as seamlessly as possible.
Why choose us?
We have a dedicated team of customer field advisors whose experience and knowledge of half-hourly metering will make sure everything runs as smoothly as possible for you or your client. Depending on the services you chose, they can advise on the right technology for the site, fit the chosen meters and maintain them throughout the lifecycle. They’ll try to make sure your or your client’s half-hourly metering experience is positive one – right from the word go.
We always aim to be competitive in the market place and we cover the entire half-hourly metered portfolio. We’ve also made the whole process as simple and manageable as possible. What’s more, our half-hourly metering services offer genuine cost reduction opportunities by helping you to monitor and manage your energy consumption more economically.
Get in touch
For more information on half-hourly metering contact us on 0208 298 8005. We’re open Monday to Friday 8am to 5pm. Alternatively you can email us at HHMOPContractsAdministration@edfenergy.com