Our information booklets explain clearly the way that EDF Energy operates and the range of services we provide.
If you want to know more about the way our business works and our products and services, look no further than our user-friendly information booklets.
Seven booklets are currently available – in English and also in Bengali, French, Gujarati, Hindi, Punjabi, Somali, Turkish, Urdu and Welsh. Please click on your language in the table below to download a copy of our information booklets (available as a pdf*).
Within these seven booklets, you will find information on: Gas safety; Making a complaint; Paying your energy bills; Prepayment meter; Priority services; Saving energy at home and Site access.
| English* | French* | Gujarati* | Hindi* | Punjabi* |
| Somali* | Turkish* | Urdu* | Welsh* | Bengali* |
*If you are unable to view our pdf booklets then please go to adobe.com and download adobe acrobat reader. It’s free of charge and will only take a few minutes to install.