We're working hard to achieve our goal of Level AA accessibility, but we realise there are some areas that still need improving. The following information explains what we're doing to make that happen.
1.2.5: Audio Description (Prerecorded)
We are working to get this implemented for all our videos on our site
Some users might find screen text easier to read by increasing the size at which text is displayed. To do this you should simply adjust your browser’s settings.
- Using Internet Explorer, go to View > Text size > and select the size you want.
- Using Firefox, go to the View menu, select Zoom and then either zoom in Ctrl + +, Zoom out Ctrl + – or Reset Ctrl + 0
- Using Google Chrome, click the menu icon (three horizontal lines) and then click the + or – on the same line as the word Zoom
You can also hold down CTRL and use the mouse wheel at the same time to change the text size for all the browsers above
If you would like to receive your bill in an appropriate format such as large print Braille, audio tape, or receive our Priority Services Register 'Code of Practice' in larger print, please contact us on 0800 269 450(1).