Total Protect

Get comprehensive cover from just £14.76 per month(1). Total Protect is our insurance option where you can get cover for your heating system, your boiler and also emergency cover. 


Your heating insurance one-stop shop

We'll be the one supplier to cover your boiler, central heating system and a range of home emergencies

Peace of mind

You can relax with Total Protect knowing that a wide range of home emergencies will be covered as well as your boiler and heating system

Keep your home running smoothly

Whether your boiler breaks down or there's something wrong with your plumbing – we'll be there to make sure your home stays warm and in working order.

What does it cover?


  • Boiler, controls and central heating system, including an annual boiler service
  • Your home's plumbing and drainage system
  • Permanently installed electrical wiring, wall sockets and switches   
  • Dislodged roof tiles or any pest infestations in your home 
  • You being locked out of your home if your only available key has been stolen, lost or damaged or the lock to your main entry and exit door is not working
  • Up to £150 towards the cost of a hotel (if you can’t stay in your home for more than 24 hours)(2)
  • Up to £500 towards a new boiler if your old one can’t be repaired(3) 

See full terms and conditions. 

Total Protect from EDF Energy

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Click through to your chosen product to sign up online or call Intana on 01444 442 878(4) 

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Intana will contact you to arrange an appointment to carry out your service(5)

Full cover will begin 14 days from the start date of your policy

Are you a landlord?

Good news. We have Landlord Heating Protect too, in partnership with our insurance supplier Intana.
Interested? Call Intana on 01444 442 978(4).

Current customers

If you're already covered by one of these policies and need to make a claim, please call Intana's 24 hour claims line on 0800 082 3425. Or if you've got any questions about your policy or would like to renew, call 01444 442 879(4) 

Boiler Protect

Protect the performance of your boiler and keep your water hot and your home warm with EDF Energy Boiler Protect from just £7.92 a month

Heating Protect

Don’t let a boiler repair leave you out of pocket – protect your home with full heating cover

Full T&Cs apply.

Prices are for domestic customers unless otherwise stated.

EDF Energy Protect is a range of insurance products provided by Intana across the mainland of England, Scotland, Wales and Northern Ireland, plus the Isle of Wight.

EDF Energy Protect is sold and administered by Collinson Insurance Services Ltd trading as Intana. The policies are underwritten by Great Lakes Insurance SE, UK Branch.

EDF Energy Customers Ltd is an Appointed Representative of Collinson Insurance Services Limited (t/a Intana) which is authorised and regulated by the Financial Conduct Authority. Financial Services Register number 311883.

This information can be checked on the Financial Services Register.