We know how important customer service is


Rated 1st for customer service by Citizens Advice.

uSwitch logo


Voted the Best of the Big Six for Best Online Experience by uSwitch.

We’re the UK’s largest producer
of low-carbon electricity.

We have the expertise and ambition to lead the change in the way we work and live for a more sustainable future.

Why switch to EDF

  • Easy energy

We're always improving our online services to help you manage your energy account the way that suits you and without hassle.
 

  • Backed by the Energy Switch Guarantee

We'll take responsibility for your switch, making sure the process is simple, reliable and hassle-free.
 

  • Low-carbon generation

We can help you play your part in a low-carbon future. Our tariffs are 100% backed by low-carbon nuclear generation(2).
 

  • New offers and smart tech

We're always developing new tariffs with you in mind. Whether that’s helping you understand your energy better so you can budget or including handy smart tech. There’s something to suit every home!
 

  • Excellent customer service

We were voted best of the big six for online experience 2019 by uSwitch.