Solar and Battery £500 Discount Terms and Conditions
The Discount
1. The discount consists of up to £500 (five hundred pounds sterling) (including VAT) reduction in the total cost of a new solar and battery system installed by Contact Solar (the "Discount") and cannot be used in conjunction with any other solar panel offer. The solar and battery system must meet the following minimum specification: 4.32 kW solar system and a 5.32 kW battery system (the “Product”).
2. The Discount is provided by Contact Solar, a company registered in England and Wales with company number 08847741 and is facilitated by EDF Energy Customers Limited ("we", "EDF') a company registered in England and Wales with company number 02228297, both companies incorporated in England and Wales with the registered address Nova North, 11 Bressenden Place, London, SW1E 5BY
3. By registering your interest in this Discount, you agree to be bound by these terms and conditions.
4. These terms and conditions are separate and supplemental to any other terms and conditions that you may have with Contact Solar and EDF and will not affect the existing rights and obligations under those terms.
Eligibility
5. To be eligible for the Discount you must:
• at all times comply with these terms and conditions;
• be aged 18 or over;
• reside in Great Britain (the Discount is not available in Northern Ireland);
• use the promotional URL to register your interest in purchasing the Product between 00:00 30th July 2025 and 23:59 13th December 2025 inclusive (the "Claim Period");
• agree an appointment date with Contact Solar to have the Product installed at your residential property before 13th April 2026 (the “Installation Deadline”); and
• purchase the Product.
together, the “Eligibility Criteria”.
6. If your appointment date with Contact Solar is after the Installation Deadline, or you rearrange your appointment date to after the Installation Deadline, you will not be eligible for this Discount.
7. EDF and Contact Solar are under no obligation to award the Discount to an eligible customer who, in EDF or Contact Solar’s sole discretion, does not meet the Eligibility Criteria at any point prior to the Installation Deadline.
Claiming the Discount
8. Without prejudice to Clause 5, in order to claim the Discount, you must:
8.1 Use the promotional URL sent to you via email from EDF, which will take you to: https://www.edfenergy.com/solar-summer-discount where you must register your interest in purchasing the Product within the Claim Period; and
8.2 agree an appointment with Contact Solar to have the Product installed at your property, before the Installation Deadline.
9. Where you cannot register your interest online via the URL in your email, you may call us, quoting ‘SOLAR500’. Our contact number is +44 (0) 333 006 9950.
10. The Discount will be automatically applied to the invoice sent to you by Contact Solar on the date of your installation.
Selection
11. Discounts will be awarded by Contact Solar to each customer that meets the Eligibility Criteria described in Clause 5.
12. Commercial customers are not eligible for the Discount.
13. The promotional URL should not be shared with anyone else. If we suspect you are using this offer for commercial purposes, we reserve the right to refuse the Discount.
General
14. Customers are only entitled to receive one Discount per residential property. If you register for an additional solar and battery system, you will not receive an additional Discount.
15. The Discount cannot be redeemed, traded or received in any other format and there is no cash alternative.
16. Contact Solar reserves the right to cancel or rearrange any agreed installation date. Where Contact Solar does so, this will not affect a customer’s eligibility where they had originally agreed an appointment date prior to the Installation Deadline.
17. EDF reserves the right to extend, revoke, amend or replace the Discount and any of the terms and conditions contained herein, including but not limited to the Discount value, Claim Period, or Installation Deadline, or where it must comply with the decision of any relevant judicial or regulatory body, with immediate effect and shall not be held liable for doing so. The latest version of these terms will be available via the promotional URL.
18. By registering your interest in this Discount, you warrant that all information submitted by you is true, current and complete. If any information you submit is found to be fraudulent or incorrectly completed or if EDF or Contact Solar has reasonable grounds to believe that you have breached any of these terms and conditions, you will automatically no longer be eligible and EDF or Contact Solar may withdraw or reclaim any Discount that has been awarded to you.
19. EDF and Contact Solar are not liable to you for any loss you incur howsoever caused, including but not limited to any losses which arise from any technological or procedural omission, failure or error and/or any action or inaction by EDF, Contact Solar or any other third party or event beyond direct control to which EDF or Contact Solar may rely upon in order to provide the Discount to you.
20. By registering your interest in this Discount, you agree to your information being shared with and between EDF and Contact Solar for the purposes of administering the Discount and the installation of the Product. EDF's privacy policy and Contact Solar’s privacy policy shall apply to any data collected in connection with the Discount.
21. Each provision of these Terms and Conditions shall be a separate provision applying and surviving even if for any reason one or other of the said provision is held inapplicable or unreasonable in any circumstances.
22. These terms and conditions shall be governed by the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these terms and conditions or its subject matter or formation.