Small Business renewals offer terms and conditions
The Offer
- The following terms and expressions apply to these terms and conditions:
| Reward | Means the Amazon voucher corresponding to the Eligible Tariff selected by an eligible customer, as follows:
|
| Eligible Tariffs |
|
| Claim Period | 15 September 2026 until 31 October 2026 (inclusive) |
| ‘EDF’, ‘we’, ‘us’ or ‘our’ | Refers to EDF Energy Customers Limited trading as EDF a company registered in England and Wales with company number 02228297 and whose registered office is at Nova North, 11 Bressenden Place, Victoria, London, SW1E 5BY |
| Small Business | has the meaning ascribed to it by Ofgem as either;
or
|
2. These terms and conditions are applicable to EDF Small Business customers (‘you’ or the ‘customer’) who are offered a renewal quote over the phone from EDF, to renew your EDF Small Business gas and / or electricity supply onto an Eligible Tariff, which, subject to the eligibility requirements set out in these terms and conditions, will entitle eligible customers to receive the applicable Reward (the ‘Offer’).
3. Customers who fulfil the eligibility requirements in Clause 11 will receive the Reward applicable to the Eligible Tariff which they renew onto.
4. By taking part in this Offer, you agree to be bound by these terms and conditions.
5. These terms and conditions are for the Offer only and are separate and supplemental to any other terms and conditions that you may have with EDF and will not affect the existing rights and obligations under those terms.
6. The Offer is effective from the start of the Claim Period until the end of the Claim Period. We also reserve the right to close the Offer at any time.
Selection
7. Rewards will be awarded by us, to Small Business customers who meet the eligibility criteria of Clause 11 below during the Claim Period.
8. The Reward is not negotiable and cannot be withdrawn as cash and we will not provide any alternative formats. The Reward cannot be transferred to any other person or supply account.
9. If you are awarded a Reward by us in accordance with Clause 3, you will receive the Reward to the email address you have registered on your EDF Small Business account. The Reward will not be sent if the eligibility criteria of Clause 11 below is not met.
10. Once you have signed up to an Eligible Tariff, EDF will validate the renewal and send you the Reward within 90 days of your Eligible Tariff commencement date.
Eligibility
11. To be eligible to take part in this Offer and receive the Reward you must:
a. at all times comply with these terms and conditions;
b. be aged 18 or over;
c. reside in Great Britain (the Offer is not available in Northern Ireland);
d. be a Small Business;
e. already receive a supply of gas and / or electricity as a Small Business customer of EDF;
f. have a non-half hourly business meter;
g. pay for your Eligible Tariff by Direct Debit;
h. successfully renew your gas and / or electricity supply with EDF, by signing up to an Eligible Tariff;
i. be the named account holder of the supply account that the Reward is to be awarded to;
j. not have received or redeemed any other offer linked to this Reward or Eligible Tariff within the previous 12 months from the commencement date of the Eligible Tariff;
k. be a Small Business customer directly with EDF, and not through any third-party intermediary;
l. have an electricity consumption of at least 12,500kWh per year and / or a gas consumption of at least 30,000kWh per year;
m. meet EDF's credit score requirements for this Offer;
o. meet the eligibility criteria specific to the Eligible Tariff which can be found at https://www.edfenergy.com/smallbusiness/tariffs/terms-conditions and
p. have been contacted directly by telephone by EDF to participate in this Offer.
12. If at any point you do not meet the eligibility criteria in Clause 11 above prior to the Reward being transferred, you will no longer be entitled to the Reward.
13. EDF is under no obligation to award the Reward to any customer who in EDF’s sole discretion does not meet the eligibility criteria under Clause 11 or does not comply with these terms and conditions.
14. For the avoidance of doubt, domestic customers and EDF business customers are not eligible for this offer.
General
15. The Offer cannot be used in conjunction with any other energy supply offer or promotion offered by EDF.
16. You are only entitled to receive one Reward under this Offer, irrespective of whether you sign up to an Eligible Tariff for both gas and electricity or for one fuel type, and irrespective of how many meter points are renewed. If you sign-up for an additional Eligible Tariff you will not receive an additional Reward.
17. The Offer is exclusive to Small Business customers who meet the eligibility criteria in Clause 11 and who are subsequently called by EDF’s direct in-house telesales team, to renew their Small Business tariff. It is not available to customers who choose to sign-up to an Eligible Tariff through any third party website, or directly through EDF’s website.
18. If you choose to switch or cancel your Eligible Tariff during the fixed contract period, early exit fees may apply and you may no longer be eligible for the Offer. Please refer to your tariff's Terms and Information Leaflet (TIL) for full details.
19. EDF reserves the right to end, extend, revoke, amend or replace all or part of the Offer and any of the terms and conditions contained herein, including but not limited to the applicable Eligible Tariff and Claim Period, or where it must comply with the decision of any relevant judicial or regulatory body, with immediate effect and shall not be held liable for doing so. The latest version of these terms will be available on EDFs website.
20. By participating in this Offer, you warrant that all information submitted by you is true, current and complete. If any information you provide is found to be fraudulent or incorrectly completed or if EDF has reasonable grounds to believe that you have breached any of these terms and conditions, you will no longer be eligible and EDF may withdraw or reclaim any Reward that has been awarded to you.
21. EDF is not liable to you for any loss you incur howsoever caused, including but not limited to any losses which arise from any technological or procedural omission, failure or error and/or any action, inaction or delay by EDF, or the party that provides the Reward or any other third party or event beyond direct control to which EDF may rely upon in order to provide the Offer to you.
22. By participating in this Offer and thereby accepting these terms and conditions, you acknowledge that you have read and understood EDF’s privacy policy which shall apply to the processing of your personal data in connection with the Offer. You can access our privacy policy here: www.edfenergy.com/terms-conditions/privacy-cookie-policy
23. Each of these terms shall be a separate provision applying and surviving even if for any reason one or other of the said provision is held inapplicable or unreasonable in any circumstances. Section headings shall not affect the meaning of the terms.
24. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these terms and conditions or its subject matter or formation.
25. If you have any queries with regards to this Offer, please contact the customer services team via email (hellobusiness@edfenergy.com) or 0330 912 9959. We will not respond to queries about non-receipt of Rewards unless it has been more than 90 days from the commencement date of your Eligible Tariff.
26. You hereby acknowledge and agree that once the Reward has been emailed to you, EDF are not responsible for any inability to use or redeem the Reward and that any issue or complaint you may have regarding the Reward will need to be directed to the Reward provider and subject to their terms and conditions.