Understanding your energy price changes
Energy costs matter - especially for small businesses.
Find out what price changes mean, why they happen and how they impact your bill.
What is a price change?
A price change refers to an adjustment in the unit rate or standing charge of your energy tariff. This can happen at set intervals or in response to market conditions. For businesses, it means the cost of electricity or gas per kWh may go up or down, impacting your overall bill.
What makes up your business energy invoice and why it changes
In this video we break down the key components of a typical small business energy bill, clearly and simply. It covers:
- The difference between fixed and variable charges
- How network and environmental costs factor in
- Tips to better understand and manage your bill
How does a price change affect your small business bill?
The impact depends on the type of tariff your business is on. If you're fixed into a tariff your prices will remain for the length of your contract. If you've chosen a variable tariff price changes will impact the prices you pay today.
Variable Tariffs
- Prices can go up or down during your contract.
- You benefit when market prices fall, but may pay more when they rise.
- EDF will notify you in advance of any changes.
Fixed Tariffs
- Your unit rate and standing charge stay the same for the duration of your contract.
- You’re protected from market volatility, making budgeting easier.
- However, you won’t benefit from any price drops during the fixed term.
What can you do if you're impacted by a price change?
Step 1: Review your tariff
Log into MyAccount to check your current tariff details
Look at your unit rates and standing charges to understand how your costs may change
Step 2: Compare tariff options
Understand the different tariff options available for small businesses
Consider whether a fixed or variable tariff suits your business needs better - this depends on the level of risk you're comfortable with
Step 3: Get a quote
Ready to make a change or renew your contract? Get a quote online or call our dedicated sales team who will guide you through the process 0333 188 6725(1)
Worried about your bill? We’re here to help
If rising energy costs are putting pressure on your business, don’t wait, talk to us. We’ll help you explore payment support and practical solutions.
Call our team on 0330 912 9959(2)
Additional support
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Why do prices change?
Energy prices can fluctuate due to several factors. At EDF we work to keep prices fair and transparent, passing on changes only when necessary - this can mean prices go up or down.
Wholesale market costs
The price suppliers pay for energy can rise or fall.
Government levies and taxes
These can be updated to support environmental initiatives or infrastructure.
Network costs
Charges for maintaining and upgrading the energy grid.
Inflation and operational costs
General cost increases across the industry.
What are EDF doing to help bring down energy prices?
We’re investing into building more renewable and nuclear power to help reduce Britain’s reliance on buying gas and electricity in from around the globe.
We’re continuing to call for government to introduce a social tariff for those on low incomes.
Our blogs to help you save cash and carbon
Want to understand the bigger picture behind energy pricing and how to make smarter choices for your business? Our Energywise blog offers practical advice, inspiring stories, and expert insights tailored for small business owners.
How much energy does my small business use?
Find out how you calculate your average business energy consumption – and to get exclusive access to EDF data on what the average small business energy uses in different industries.
Get smart: the energy meter upgrade that benefits customers
Smart meters offer a practical solution, helping you monitor energy usage more effectively while contributing to a more sustainable future.
How to compare small business tariffs
Find out how to compare business energy tariffs and work out the best energy deal for your business growth.
Understanding price changes
What is an energy price change?
A price change refers to a change in the rates you pay for your energy usage - either the unit rate (per kWh) or the standing charge (daily fee). These changes can affect your overall invoice depending on your usage and tariff type.
Why do energy prices go up or down?
Energy prices fluctuate due to factors like global supply and demand, fuel costs, infrastructure investments and government policies. These changes are often beyond the control of individual energy suppliers.
How often do energy prices change?
Prices can change periodically, especially for customers on variable tariffs. Fixed tariffs remain unchanged for the duration of the contract. Ofgem, the energy regulator, sets the price cap for residential energy customers every three months which impacts the overall wholesale market.
What factors influence energy prices?
Key influences include:
- Wholesale energy market prices
- Costs of maintaining and upgrading the energy network
- Government levies and environmental obligations
- Global events and weather patterns
What’s the difference between a unit rate and a standing charge?
- Unit rate: The cost per unit (kWh) of energy you use.
- Standing charge: A fixed daily fee covering the cost of supplying energy to your home.
Impact on My Invoice
How will a price change affect my monthly invoice?
Your invoice may increase or decrease depending on the new rates and your energy usage. If you're on a variable tariff, changes will reflect in your next billing cycle.
Will my direct debit amount change automatically?
Yes, your direct debit may be adjusted to reflect your new estimated usage and rates. You’ll be notified in advance of any changes.
How can I see the new rates on my invoice?
New rates will be shown on your invoice under the tariff details section. You can also view them online via your MyAccount.
What can you do?
Can I switch to a different tariff if prices go up?
Yes, you can explore other tariffs, including fixed-rate options that offer price stability. To discuss your options, contact one of our dedicated small business sales energy specialists on 0330 912 9959.
What’s the difference between fixed and variable tariffs?
- Fixed tariff: Your rates stay the same for a set period.
- Variable tariff: Rates can go up or down depending on market conditions.
Can I reduce my energy usage to offset a price increase?
Absolutely. Simple steps like using energy-efficient appliances, turning off unused devices, and improving insulation can help lower your consumption. To find out more information on how to reduce your business’ energy consumption and improve energy efficiency, visit our EHUB.
Getting Help
What should I do if I’m struggling to pay my invoice?
Contact us as soon as possible. Our dedicated small business energy specialists can offer payment plans, advice, or refer you to other support services such as the Citizens Advice Bureau.
How can I contact customer service for help?
See our contact information here.
Where can I find more information about my tariff and rates?
Log into your online MyAccount or check your latest invoice. You can also contact our small business energy specialists if you need to.