Now it's even easier to speak to us at EDF Energy, as we've launched Live Chat. So whether you're a new or existing customer we’re here to help you make the right energy choice for your business.
Starting a Live Chat conversation is simple. If your query is related to sales or contract upgrade just hover over the ‘Live Chat’ button in blue on the righthand side of this page and click 'chat now'. If you have a customer service question simply go to contact us click on the 'Live Chat' button and an expert adviser will be on hand to help.
Our sales Live Chat advisers are available Monday to Friday, between 9am to 5pm and our customer service Live Chat team are available 24/7. If you don't feel your query can be addressed by a member of our Live Chat team, you can still call us on 0800 015 9097(1).
Receive immediate help and support when:
- Signing up online
- Discussing your renewal options
- Making general enquiries
- When using MyAccount