Understanding your energy bill puts you in control
EDF Energy bills now show at a glance exactly how much energy you used last quarter compared to the previous quarter and the same quarter last year. Our interactive e-guide will show you step by step what each part of your bill means.
It should enable you to manage your energy consumption more effectively, and could even help you cut your energy bills.
Submit your meter reading in seconds, anytime
As long as you have your account number and postcode, you can submit your meter reading.
Understanding the Climate Change Levy (CCL)
CCL is a tax on the amount of energy you use. The government introduced CCL to help reduce greenhouse gas emissions - a principal cause of climate change. It is designed to promote energy efficiency and encourage businesses to invest in energy saving equipment.
We collect CCL from our customers on the government’s behalf - it affects most businesses and public sector bodies that pay VAT at the standard rate. CCL will be shown separately on your bill, is subject to VAT and cannot be reclaimed from HMRC.
How your bill can be exempt from CCL
Domestic or charitable non-business use is exempt from CCL. If your organisation is defined as an energy intensive user or a horticulture user, the supply may also qualify for partial exemption.
For more specific information on exemptions, please read our guide, VAT and CCL explained, contact the Environment Agency on 03708 506 506 or visit
www.environment-agency.gov.uk.
What costs make up your bill?
Ever wondered how we set the rates that you pay? Find out what costs go into supplying your energy.
How to pay your bill
We offer a number of ways to pay your EDF Energy bill, so find the one that suits you best.
Frequently asked questions
For quick answers to questions you have about your bill, our rates, meters, tariffs and more, check out our FAQs.
Call us with your query
Call us now on
0333 200 5103(1)
We're open Mon to Fri between 8am and 6pm. If that's not convenient, we have several other ways to get in touch.
Manage your account online
Sign up or log in to your online account 'MyAccount' where you can:
- Submit meter readings
- View and download bills
- Pay bills online (securely)
- Sign up to paperless billing
- Change/Renew Tariff(s)
- Add another fuel
- Manage your account on the go
See all our tariffs
We have tariffs to suit the needs of all customers. Find the one that's right for you:
- New Start For newly moved or opened businesses
- Freedom for business For the ultimate in flexibility
- Fixed for businessFor longer-term price certainty
Make sure you also read our guide to meter types to make sure you've got the right meter for your needs.
Interested in our fuel mix? You can see it here.
Energy saving for businesses
We know all businesses are different and it can be difficult to see where you can save energy. See our energy saving page for helpful tips and guides.
Energy efficiency tips and advice
Making simple changes could save you energy and money.
We now supply gas!
We are now offering a flexible gas tariff, which you can sign up to with or without an electricity tariff.