Help us understand what we could've done better

Please provide your contact details so we can get in touch with you when your current tariff is due to end.

Our lowest prices are always available when you switch to us directly and we offer fixed‑price contracts of up to four years for long‑term price security.

All questions must be answered, unless marked (Optional)

Please provide your EDF account number or email address linked to your account or supply address

Why did you leave us? (One option only)

Tariff variety

Billing issues

Prices

Customer Service

Other

Other (Optional)

What appealed most about your new supplier? (Optional)

Have you agreed a 1, 2, 3 or 4 year tariff with your new supplier?

One

Two

Three

Four

When does your fixed tariff expire?

Is anything else you would like add? (Optional)