Overview

Smart Meters are coming. Part of a broader government-led initiative, it’s going to change the way customers use and pay for their energy. And EDF Energy is making it happen. Join our Smart Metering Apprenticeship and you’ll play a vital role in revolutionising the future of energy.

Requirements

  • At least 5 GCSEs or equivalent (minimum grade C) including Maths and English
  • Hold a valid driving license
  • A genuine interest in furthering your education and committed to seeing it through
  • Ideally you’ll work locally
  • You’ll definitely need good communication skills as you’ll be the face of EDF Energy when you’re in our customers’ homes.

Duration

54 weeks

Applications closed

Applications open December 2016.

Our 54-week structured programme is designed to combine practical, classroom and field activity so that you’ll have the confidence and skills to one day fit smart meters by yourself. And as you learn, you’ll also get paid, and if you apply yourself, we’ll give you a permanent job at the end of it all. It’s an apprenticeship that’s going to make a big impact to the communities you work in. That’s got to be worth getting out of bed for in the morning.

More detail

Come 2020 every home in the UK will need to be fitted with a Smart Meter. The idea is to help customers understand how they use their energy, so they can be smarter about energy efficiency and feel better about saving money too.

Our 54-week structured programme is designed to combine practical, classroom and field activity so that you’ll have the confidence and skills to one day fit smart meters by yourself. And as you learn, you’ll also get paid and if you apply yourself, we’ll give you a real job at the end of it all. It’s an apprenticeship that’s going to make a big impact to the communities you work in. That’s got to be worth getting out of bed for in the morning.

Where it could take you

An Apprenticeship is a great opportunity that allows you to further your education, whilst gaining invaluable work experience and you get paid for it too. By the end of your apprenticeship not only will you have a City & Guilds qualification, but you’ll also be fully qualified to fit gas and electric smart meters. There’s also a very real chance that you’ll be offered a permanent or fixed-term role with us if you show us what you’re capable of.

What's in it for you

For starters there’s the £15,630 salary (which increases to £20,500 upon successful completion) and some expenses that we’ll cover to help you out. There's also the opportunity to join our pension scheme. Combine this with outstanding training and development, professional qualifications and the likelihood of a real job at the end of it all and hopefully we’re looking good. But at EDF Energy we like to think you’ll get more out of it than that. It’s about bringing Feel Better Energy to life as you’ll actively help people in your area use their energy more efficiently. So you’ll get as much out of the experience as you put in.

Training and development

Approximately half your time will be spent learning the tools of your trade. Some of that will be held at colleges we partner with, but the bulk will be at our training facility at Bexleyheath or at our Somerset and Devon training centres. Here, along with the more technical aspects of your training, you’ll also learn some life skills that will help your deliver the type of excellent customer service we expect (such as people skills, systems and assessing projects for example). The remaining time will be split between electrical and gas mentoring where you’ll work alongside industry experts, going out to customers’ homes and putting everything you’ve learned into practice.

Location

We’re looking for people in:

  • Central and West London
  • The South East – Guildford, Tonbridge and Crawley
  • The South West – Bristol, Weston Super Mare, Exeter and Plymouth

Ideally this means you’ll live locally to one of these areas.

Why? Well we believe that our customers get a more positive energy experience if they deal with someone who understands their area and their needs – it’s about connecting with the communities we serve. You’ll also have a better commute. But if travel or relocation doesn’t faze you at all, we’re always happy to hear from you. 

Ellie Turner, 20

Dual Fuel Smart Metering Apprenticeship

Where do you live / where did you grow up?

New Cross, South East London

What's your job title?

Smart Metering Engineer

Education and qualifications, including any special achievements either academically or at work: GCSEs: English, Maths, Chemistry, Physics, Biology, Drama, History, Law, ICT, Spanish, Religious Education. I have also now completed my apprenticeship and have gained my smart metering qualifications.

Why did you choose to do an apprenticeship?

Before applying for an apprenticeship with EDF Energy, I already knew a lot about the energy industry as my Dad and Sister are both gas engineers. They both really enjoy their jobs and I’m quite similar to them and have always preferred doing practical things. I’d heard good things from people who work for EDF Energy, so when I saw the advert for the apprenticeship scheme on Facebook, I read up on what the company offers its apprentices and  knew it was just the sort of thing I was looking for. I wanted the opportunity to have hands-on training while also gaining qualifications and with the EDF Energy scheme I am studying towards a City & Guilds qualification in Dual Fuel Smart Metering.

What advice would you give a young person who was considering an apprenticeship?

Apprenticeships are definitely the right way to go. I feel so well looked after and everyone makes sure that I know what I’m doing at all times. It’s made me feel much more confident.

Brief description of your role in layman’s terms e.g. how would you describe your role to someone completely unfamiliar with the industry?

On a day to day basis I install smart electric and gas meters in customers’ homes, replacing meters which are old and close to the end of their useful life. Smart meters help customers understand their energy use, which can help them use energy more efficiently and save money on their energy bills. I come across a wide range of existing meter installations and ensure I abide by strict safety procedures when testing and installing meters.

What does an average day look like for you, now you are a qualified Smart Meter Engineer?

Every morning I will get jobs sent to my hand held mobile device, which is a small tablet connected to EDF Energy’s scheduling system and these requests will feed through to me during the day. I will be at my first morning job at 8:00. Before I go to any job I make my ‘on my way call’ and ask the customer any questions I may need to know before I arrive at the property. After completion I will repeat this for every job. As I am now an inspector, I may also receive requests for site work. This means installing brand new meters on a building site. I had to pass a further competency based exam to be able to do this, as there are many other issues that you may come across on this type of site. I am allocated 30 minutes for lunch and then afternoon jobs will be sent through to my hand held device. I finish my day at about 4:30 and if I finish my jobs earlier I use this time to stock up my van with equipment that I may need for the next day.

What’s the best thing about being an apprentice?

I would highly recommend the Smart Metering Apprenticeship scheme. I enjoyed spending time with colleagues and the training staff were always there to help support us along the way.

Ahmad Suleman

Dual Fuel Metering Apprenticeship 2012-2014 | London

As I approach the end of my two year apprenticeship, I’m beginning to realise just how much progress I’ve made. From improving my electrical and gas knowledge, to interacting and building relationships, the scheme has shown me the real world of work and EDF Energy has proven to be a fantastic company to work for. My role is very customer focussed. It’s up to me to install meters at customers’ homes as part of the government run Smart Metering initiative. I’ve worked with a number of mentors in and around London throughout the scheme, and I’ve picked up plenty of hints and tips along the way. Things like the way the experts manage their workloads, the methods they use to tackle difficult situations and how they deal with demanding customers. Smart Metering has turned out to be very successful too, so I’m proud to have been involved in its roll out. Now I’ve got all this experience under my belt and a better grasp of the company as a whole, I can’t wait to get stuck into my permanent role. If you’re practical and enjoy a challenge like me, I’d recommend you follow in my footsteps.

Applying

Applications open December 2016.

Applications closed

Applications open December 2016.