‘we’ or ‘us’ or ‘our’ refers to EDF Energy Customers Limited (“EDF”), a company registered in England and Wales with company registered number 02228297 and whose registered office is at Nova North, 11 Bressenden Place, Victoria, London, SW1E 5BY.

The Offer

1. The offer is available to 10,000 Eligible Customers only and consists of a £40 bill credit for gas and/or a £40 bill credit for electricity (the “Offer”). The Offer is available to Eligible Customers who sign up to EDF’s “Simply Fixed” or “Simply Tracker” tariffs (“Tariff”) via the Simply Business website, and will be automatically applied to the Eligible Customers supply account(s) held with EDF within 30 days from the date the first direct debit payment has been received by EDF following the Tariff start date (“Offer Application Date”).
2. The Offer is facilitated by Xbridge Limited (“Simply Business”), with company number 03967717 and registered office at 4th Floor Hylo, 105 Bunhill Row, London, United Kingdom, EC1Y 8LZ.
3. By registering your interest in this Offer, you are agreeing to be bound by these terms and conditions (“you”, “the Customer”).
4. These terms and conditions are separate and supplemental to any other terms and conditions that you may have with EDF and will not affect the existing rights and obligations under those terms.

Eligibility

5. To be eligible for the Offer (“Eligible”), you must:

• at all times comply with these terms and conditions;
• be aged 18 or over;
• reside in Great Britain (the Offer is not available in Northern Ireland);
• be an existing customer or agree to transfer to EDF as part of this promotion;
• pay for your supply account(s) under the Tariff by direct debit;
• be the named account holder of the gas and electricity account that the Offer is to be credited to;
• not have received or redeemed any other offer linked to this Offer or Tariff within the previous 12 months from the start date of the Tariff; and
• meet all the Participation provisions at Clause 8 before the Offer Application Date.  

6. If at any point you are no longer Eligible prior to the Offer Application Date, you must immediately notify EDF and you will automatically no longer be entitled to the Offer.

7. EDF are under no obligation to award the Offer to any Eligible Customer who in its sole discretion becomes ineligible at any point prior to the Offer Application Date. 

Participation

8. To be Eligible for the Offer, you must also:   

8.1   access the sign-up journey by clicking the promotional tile shown on Simply Business website (https://www.simplybusiness.co.uk/support/customer-benefits/);

8.2   accept the use of ‘All Cookies’ when redirected to EDFs website (https://www.edfenergy.com/offers/edf-simply-business-residential);

8.3   sign up to the Tariff on EDF’s website between 29 September to 31 December 2025 inclusive (the “Claim Period”); 

8.4   have a registered EDF supply account under the Tariff at the Offer Application Date; and

8.5   make at least one direct debit payment under the Tariff by the Offer Application Date. 

9. Subject to Clauses 5 and 8 and the fuel type(s) that you choose to register with EDF under the Tariff, the Offer will automatically be applied by EDF to your gas and/or electricity supply account on the Offer Application Date and will be shown on your bill as “SBOFFERCREDIT”. 

Selection

10. Offers will be awarded by EDF to the first 10,000 Eligible Customers and will be awarded on a first-come first-served basis in order of the Eligible Customers who have successfully signed up to the Tariff during the Claim Period.

General

11. The Offer is available until the earlier of the end of the Claim Period or when 10,000 Offers have been awarded to Eligible Customers.  

12. The Offer cannot be used in conjunction with any other offer.

13. The Eligible Customer is entitled to one Offer per fuel, per year and can claim the Offer for either the “Simply Fixed” or “Simply Tracker”tariffs . For the avoidance of doubt:

• where an Eligible Customer elects to sign up to the Tariff for both their gas and electricity supply, they are eligible to receive a £40 bill credit for gas and £40 bill credit for electricity (£80 in total);
  • where an Eligible Customer elects to sign up to the Tariff for either only their gas or only their electricity supply, they are eligible to receive one £40 bill credit for that fuel (£40 in total);
  • if an Eligible Customer has claimed a £40 bill credit for one fuel type, and chooses to sign up to the Tariff for the other fuel type within 12-months of the start date of their previous Tariff, they are be eligible to receive a £40 bill credit for the other fuel type;
  • Customers may not claim an additional £40 bill credit for the same fuel type within 12-months of the start date of their previous Tariff.  

14. The Offer is exclusive to Customers who access the sign-up journey via the Simply Business website and is not available to Customers who choose to sign up to the Tariff through any other third party website, or directly through EDF’s website.

15. Any Offer awarded to the Eligible Customer by EDF cannot be redeemed, traded or received in any other format than a bill credit, and cannot be transferred to any other person or supply account. 

16. All transactions must be validated by EDF before Offers can be issued and we shall endeavour to apply the Offer within 30 days of confirming receipt of your first direct debit payment under the Tariff. 

17. If you choose to switch or cancel your Tariff during the fixed contract period, early exit fees may apply. Please refer to your tariff's Terms and Information Leaflet (TIL) for full details. Where the Eligible Customer has chosen to exit the Tariff early and before the Offer Application Date, the Customer will automatically become ineligible for the Offer. 

18. Notwithstanding Clause 11, EDF reserves the right to end, extend, revoke, amend or replace all or part of the Offer and any of the terms and conditions contained herein, including but not limited to the applicable tariffs, Claim Period and number of Eligible Customers, or where it must comply with the decision of any relevant judicial or regulatory body, with immediate effect and shall not be held liable for doing so. The latest version of these terms will be available on the Simply Business website and EDFs website.

19. By registering your interest in this Offer, you warrant that all information submitted by you is true, current and complete. If any information you provide is found to be fraudulent or incorrectly completed or if EDF have reasonable grounds to believe that you have breached any of these terms and conditions, you will automatically no longer be Eligible and EDF may withdraw or reclaim any Offer that has been awarded to you. 

20 .EDF are not liable to you for any loss you incur howsoever caused, including but not limited to any losses which arise from any technological or procedural omission, failure or error and/or any action, inaction or delay by EDF or Simply Business or any other third party or event beyond direct control to which EDF may rely upon in order to provide the Offer to you. 

21. By registering your interest in this Offer and thereby accepting these terms and conditions, you acknowledge that you have read and understood EDF’s privacy policy which shall apply to the processing of your personal data in connection with the Offer. 

22. Each of these terms shall be a separate provision applying and surviving even if for any reason one or other of the said provision is held inapplicable or unreasonable in any circumstances.

23. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these terms and conditions or its subject matter or formation. 

24. If you have any queries with regards to the reward, please contact the customer services team via email (sbcreditqueries@edfenergy.com). We will not respond to queries about non receipt of Offers unless an Offer has not been redeemed by the Offer Application Date.