All questions must be answered, unless marked (Optional) About your request Your appointment request If your relevant meter(s) are all on one site, simply complete the rest of the form to book your appointment(s). If you need appointments across multiple sites, you can either complete a new form submission for each separate site, or complete and upload the spreadsheet provided when you select the multi-site option below. How many meters and sites are you requesting appointments for? One meter on one site Multiple meters on one site Multiple meters on multiple sites Please provide the site address (Optional) Postcode (Optional) Address line 1 (Optional) Address line 2 (Optional) Town / City (Optional) County (Optional) Meters on multiple sites? Complete the spreadsheet template and upload it below For appointments across multiple sites, either complete a separate form submission for each individual site, or simply complete and upload the multi-site spreadsheet following these steps: Please click here to download the multi-site appointment spreadsheet template. Complete the spreadsheet. You'll need to provide details for each site. Upload it below and submit the form, or email the completed spreadsheet to EBSsmartmeterbookings@edfenergy.com Upload the completed spreadsheet here: (Optional) One file only.2 MB limit.Allowed types: pdf, xls, xlsx. Your contact details About you Enter your contact details so we can update you about your appointment or request more information if needed. Your first name Your last name Your organisation or company Your mobile phone number Please provide a mobile phone number that we can contact you on. Your email address Are you the site contact who will meet the engineer for your meter installation? Yes No Please tell us where your meter is located on site Site contact's details About the site contact The site contact is the person who will meet the engineer and give them access to the meters/meter area. They must be present on-site for the duration of the meter appointment. We need to be able to get in touch with the site contact regarding the appointment(s) or for further information. Their first name Their last name Their mobile phone number Please provide a mobile phone number that we can reach the site contact on. Their email address Their company/organisation Meter details About your meter(s) You can submit information on a single MPAN or multiple MPANs below but please ensure they relate to the same premise address. If you'd like to book a smart meter installation for multiple MPANs across more than one site, you will need to fill out a new form for each site, or complete the multi-site spreadsheet option provided on page 2 when you select 'Multiple meters on multiple sites'. Please enter your relevant MPAN number(s) Please enter the 13-digit MPAN number. This should be shown on the letter or email sent from us. Where are the relevant meters located on site? (Optional) Do any of the below apply to your meter(s)? (Please select all that apply) Positioned above a height of 10ft / 3m Requires a key or code to access the meter area Has access restrictions None of the above Please provide further details: (Optional) If possible, please upload a photo of your meter and its surrounding area. It is helpful for us to see this before the appointment to ensure we"re as prepared as possible. (Optional) Please take a photo a few steps back from the meter to show it in its surroundings if possible. Having a photo showing the existing meter(s) and the surrounding area is important to ensure a successful appointment, particularly for RTS meters.One file only.2 MB limit.Allowed types: jpg, jpeg, png, pdf. Appointment info About your appointment Are there any risks we should be aware of before visiting the site? Yes No Please provide details of the risks: (Optional) Are there parking restrictions on site? Yes No Please provide details of the parking restrictions: (Optional) Do you require us to send you RAMS (Risk Assessment, Method Statement) before the appointment? Yes No What is your preference regarding appointment timing? Please select from the options below Any time between 08:00 - 12:00 Any time between 12:00 - 16:00 No preference - please book me the next available slot None of those times work. Please contact me/site contact to discuss the appointment details. Which day is required for your appointment? Select all preferred days: (Optional) Monday Tuesday Wednesday Thursday Friday Is there any other information you think we should know? (Optional) During the appointment, the power supply must be turned off for up to 30 mins for single-phase meters or 90 mins for 3-phase meters. Please tick to confirm youve understood this. I understand