Employee exclusive: Engage tariff
Fixed prices. No exit fees.
Please check the info below as the sign-up journey and phone numbers have changed
With another energy supplier?
Make the move to EDF and choose our Engage fixed tariff.
Call 0333 006 9950 and switch over to us onto the Standard Variable Tariff. Once the switch is completed, email or call asking to move to the Engage tariff, quoting your employee number (and company name if you’re with one of our partners).
Already with EDF?
Email us at hello@edfenergy.com or call 0333 006 9950 asking for the Engage tariff and quoting your employee number (and company name if you’re with one of our partners).
Why choose Engage?
FAQs - Engage Tariff
Are there any exit fees?
No, the great news is there are no exit fees on this tariff.
Do I need a smart meter to sign up to this tariff?
If you don’t already have a smart meter, you agree to have one fitted. To book a smart meter call us on 0333 200 5104. Alternatively, we'll contact you to arrange an appointment. If you don't respond, we'll book an appointment for you and send confirmation of the date and time. If you repeatedly refuse to allow us to install a smart meter, or don't respond to our attempts to contact you, you may not be eligible for discounts, services or tariffs which may be cheaper.
I'm on a More Together tariff, should I switch?
Engage is our new employee tariff. If you're on a More Together tariff you can continue to stay on it until it ends, but it might be financially beneficial if you switch to Engage today. For more information visit eNZO.
Is it an online account management tariff?
No, you'll still be able to use all our services available. However, we do ask that you agree to online account management and paperless comms.
Do I still get my £48 staff discount on this tariff?
No, the £48 staff discount cannot be used in conjunction with the Engage tariff. Email hello@edfenergy.com for more info.
Is the tariff for Dual Fuel customers only?
No, it's available to both Single Fuel and Dual Fuel customers.
If I'm on Economy 7, can I have this tariff?
Yes this tariff is available on Economy 7 and single rate meter configurations only. If you're on any other meter type, you may be able to totalise or reconfigure your meter, please call 0333 200 5100. If you don't have a smart meter yet, please call 0333 200 5104 to arrange this.
Will there be a Prepayment version of the tariff?
This tariff is only available to customers who want to pay by Direct Debit, if you you have a prepayment meter why not upgrade to a smart meter today? To get a smart meter appointment call us on 0333 200 5104.
Who should I contact if I have a technical issue when signing up for the Engage tariff?
If you're experiencing any technical issues, please email us at hello@edfenergy.com, and someone will respond to you within five days.
Am I eligible for the Engage tariff?
Engage is available to EDF and all EDF partners who use their EDF Employee Number or, where the individual does not have an EDF employee number, the dedicated offer code issued to them by EDF, when signing up to this tariff. This tariff can only be taken for one premise per member of staff.
FAQs - tastecard offer
What is tastecard?
tastecard is a digital membership designed to offer discounts for all members to make having fun a little more affordable. The offers include*:
- Dining discounts, including 2 for 1, 50% off food, and 25% off the total bill (including alcohol) at participating restaurants.
- 50% off pizza delivery from some of the nation's favourite pizza delivery services.
- 25% off barista-made drinks via our partnership with Coffee Club.
- Discounted days out at the UK's best attractions.
- Cinema discounts at 350+ locations.
Is the tastecard benefit available to all customers on the staff tariff (EDF Engage or EDF Engage EV), or only new ones?
The offer is available to all customers currently on any version of the staff tariff (EDF Engage or EDF Engage EV). It is also available to anyone who signs up to the staff tariff before 28 February.
How do I use my membership?
Simply open the tastecard app, choose your desired venue from the list of available restaurants or coffee shops, ensuring you check the terms and conditions which stipulate availability and booking requirements. Present your digital tastecard or QR code in your chosen venue to receive a discount.
The app will confirm which discount is available based on which restaurant or coffee shop you choose. For cinema discounts or Days out, simply click the tiles from the ‘Home’ screen which will take you to our online booking facility.
I already have a tastecard membership
Great, you can simply gift your new code to family member or friend, alternatively you can still add your redemption code to the app, your new membership will run concurrently with your current membership and will expire 12 months from redemption.
What happens if I change tariff?
If you leave EDF or switch to another supplier your tastecard access may be removed. You will retain tastecard if you switch to another EDF tariff.
I didn’t receive my activation email – what should I do?
If you haven’t received an email with your tastecard this may be because you have opted out of marketing emails. Check your spam or fill out this quick webform.
My Tastecard isn’t working – who do I contact?
Please contact tastecard Customer Services: help@tastecard.co.uk
How long have I got to claim my tastecard membership?
You will have 3 months from receiving your tastecard redemption code to claim your 12 month membership.
What happens when my membership with tastecard ends?
Your tastecard membership will automatically end after 12 months. There’s no auto‑renewal, and you won’t be asked to enter any payment details when signing up — so you won’t be charged once your membership expires.
Have any more FAQ’s about tastecard? Find them here.