EDF - Small Business Cashback Offer Terms and Conditions  

‘we’ or ‘us’ or ‘our’ refers to EDF Energy Customers Limited (“EDF”), a company registered in England and Wales with company registered number 02228297 and whose registered office is at Nova North, 11 Bressenden Place, London, England, SW1E 5BY. 

“Small Business” has the meaning ascribed to it by Ofgem as either; 

  • a business with fewer than 50 employees, or their full-time equivalent with either: 

  • an annual turnover of at most £6.5 million; or 

  • a balance sheet total of not more than £5.0 million; 
    or 

  • a business that uses no more than: 

  • 200,000 kilowatt hours (kWh) of electricity per year; or 

  • 500,000 kilowatt hours (kWh) of gas per year. 

 

The Offer 

  1. The offer is available to new customers and consists of either a £50, £100, £150 or £175 bill credit (the “Offer”) when a New customer agrees to switch their supply on one of our fixed tariffs, “Fixed Online 1 Year”, “Fixed Online 2 Year”, “Fixed Online 3 Year” or "Fixed Online 4 Year" tariff (“Tariff”).    

  2. By accepting this offer, you are agreeing to be bound by these terms and conditions ("you", "the customer").

  3.  These terms and conditions are separate and supplemental to any other terms and conditions that you may have with EDF and will not affect the existing rights and obligations under those terms. 

 

Eligibility 

4. To be eligible for the Offer (“Eligible”), you must: 

  • at all times comply with these terms and conditions; 

  • be aged 18 or over; 

  • reside in Great Britain (the Offer is not available in Northern Ireland); 

  • pay for your electricity and/or gas supply by direct debit; 

  • not already receive an energy supply from EDF; 

  • not have a non-half hourly business meter; 

  • be the named account holder of the gas and/or electricity account that the Offer is to be awarded to; and 

  • sign up to the Tariff between 05.02.2026- 31.12.2026 inclusive (the “Offer Period”).   

  • Be a small business 

5. Subject to being Eligible, the Offer will be applied to your electricity account as a bill credit within 90 days of your supply going live with EDF. 

 

Selection 

6. Offers will be awarded by EDF to Customers who have successfully signed up to the Tariff during the Offer Period. 

 

General 

7. The Offer is available until the end of the Offer Period.  

8. The Offer cannot be used in conjunction with any other offer. 

9. The Eligible Customer is entitled to one Offer per site. For the avoidance of doubt: 

  • Where a Customer elects to sign up to the Tariff for both their gas and electricity supply they are eligible to receive one Offer per fuel. 

  • Where a Customer has multiple sites, the Offer can be applied per site where the Customer is Eligible, up to 100 sites. 

 

10. The Offer is exclusive to Customers who sign-up to the Tariff via our direct sales team, a promotion e-mail or sponsored advertisement and is not available to Customers who choose to sign up to the Tariff through any third party website or broker. 

11. Any Offer awarded to the Eligible Customer by EDF cannot be redeemed, traded or received in any other format than the bill credit, and cannot be transferred to any other person or supply account.  

12. All transactions must be validated by EDF before Offers can be applied and we shall endeavour to apply the Offer within 90 days of the supply going live with EDF. 

13. If you choose to switch or cancel your Tariff during the fixed contract period, early exit fees may apply and you will no longer be Eligible for the Offer. Please refer to your tariff's Terms and Information Leaflet (TIL) for full details.  

14. EDF reserves the right to end, extend, revoke, amend or replace all or part of the Offer and any of the terms and conditions contained herein, including but not limited to the applicable Tariffs, Offer Period and number of Eligible Customers, or where it must comply with the decision of any relevant judicial or regulatory body, with immediate effect and shall not be held liable for doing so. The latest version of these terms will be available on EDF’s website. 

15. By accepting this Offer, you warrant that all information submitted by you is true, current and complete. If any information you provide is found to be fraudulent or incorrectly completed or if EDF have reasonable grounds to believe that you have breached any of these terms and conditions, you will automatically no longer be Eligible and EDF may withdraw or reclaim any Offer that has been awarded to you.  

16. By accepting the Offer and thereby accepting these terms and conditions, you acknowledge that you have read and understood EDF’s privacy policy which shall apply to the processing of your personal data in connection with the Offer.  

17. Each of these terms shall be a separate provision applying and surviving even if for any reason one or other of the said provision is held inapplicable or unreasonable in any circumstances. 

18. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these terms and conditions or its subject matter or formation.  

19. If you have any queries with regards to the Offer, please contact the customer services team via email (hellobusiness@edfenergy.com) or 0330 912 9959. We will not respond to queries about non receipt of Offers unless it has not been applied within 90 days of the supply going live with EDF.