BoilerCare Gold & Total: Love2shop Vouchers

1. This promotion runs from 1200 on 30^th July 2026 to 1200 on 8^th December 2026. 

2. BoilerCare Gold is provided by Domestic & General Services Limited, and BoilerCare Total^ is provided by Domestic & General Insurance PLC (collectively “Domestic & General”). This promotion only applies to BoilerCare Gold and/or BoilerCare Total^, the “eligible plans”. if: 

• They are paid for by Direct Debit; and 

• They are purchased on the EDF website, through EDF Customer Service, USwitch or MoneySuperMarket. 

3. Eligible customers may receive a Love2shop voucher when purchasing an eligible plan during the promotion period, subject to these terms and conditions. 

4. This promotion is only available to customers of EDF purchasing eligible plans for the first time during the time of the promotion. For the avoidance of doubt, customers who have already purchased BoilerCare Gold or BoilerCare Total^ before the 30th July 2026 are not eligible for the promotion. 

5. Customers who purchase BoilerCare Gold or BoilerCare Total^ during the promotion period may be eligible to receive a Love2shop voucher. Eligible BoilerCare Gold customers may receive a £30 voucher, regardless of selected call-out charge. Eligible BoilerCare Total^ customers may receive a £50 voucher, regardless of selected excess. 

6a. The Love2shop voucher offer is available to the first 1,000 eligible customers who redeem a voucher following purchase of BoilerCare Gold or BoilerCare Total^ during the promotion period. Once 1,000 vouchers have been redeemed, no further vouchers will be available and the voucher offer will be removed. The offer will end when either the promotion end date is reached or 1,000 vouchers have been redeemed, whichever occurs first. 

6b. To qualify for a Love2shop voucher, customers must purchase BoilerCare Gold or BoilerCare Total^ during the promotion period, pay by Direct Debit, purchase through the EDF website, EDF Customer Service, USwitch or MoneySuperMarket, and be one of the first 1,000 eligible customers to redeem a voucher. 

6c. The Love2shop voucher is limited to one voucher per customer and per boiler. You cannot cancel BoilerCare Gold or BoilerCare Total^ and then purchase another eligible plan to protect the same boiler within 12 months of the original purchase date or redeem this voucher more than once. 

6d. Customers must provide a valid email address at the point of purchase, or have a valid email address linked to their account, so the Love2shop e-voucher can be issued. Customers will receive their Love2shop voucher within 30 days after their first paid monthly Direct Debit has been successfully collected, provided the plan remains active and the customer remains eligible under these terms and conditions at that point. The Love2shop voucher will be issued and fulfilled by Love2shop and will be subject to Love2shop’s own terms and conditions, including any expiry dates, redemption restrictions or exclusions that apply. Love2shop T&Cs can be found here. 

6e. Domestic & General and/or EDF reserve the right to withhold or withdraw the Love2shop voucher where a customer is not eligible, has already redeemed the voucher, has cancelled and repurchased an eligible plan for the same boiler within 12 months, or where the limit of 1,000 redeemed vouchers has been reached. 

6f. Love2Shop voucher codes have an initial exchange date of 6 months, once they are exchanged, customers have between 12-24 months to spend it (expiry dates may vary by retailer). 

7. This promotion cannot be used in conjunction with any other offer or promotion. 

8. Insofar as is permitted by law, Domestic & General will not, in any circumstances, be responsible or liable to compensate participants or accept any liability for any loss, damage, personal injury or death occurring as a result of taking advantage of the promotion except where it is caused by our negligence. Your statutory rights are not affected. 

9. EDF and Domestic & General reserve the right to amend, suspend or withdraw this promotion at any time where reasonably necessary, including where the offer limit has been reached, circumstances beyond our control arise, or the promotion cannot continue as planned. Any withdrawal will not affect customers who have already qualified for the promotion before the withdrawal takes effect. We may also refuse or withdraw the promotion from a customer on reasonable notice where the customer is not eligible to benefit from the promotion in accordance with these terms. 

10. These terms and conditions (and all non-contractual claims and disputes) are governed by English law and the courts of England and Wales. 

LOVE2SHOP VOUCHER OFFER ON BOILERCARE GOLD AND BOILERCARE TOTAL^ PRODUCTS 

^PRICES INCLUDE INSURANCE PREMIUM TAX AT CURRENT RATE 

EDF is a trading name used by EDF Energy Customers Ltd. Reg. No. 02228297.  Registered office is Nova North, 11 Bressenden Place, Victoria, London, SW1E 5BY, incorporated in England and Wales. 

Boiler Care Gold plans are provided by Domestic & General Services Limited. Registered in England and Wales. Company No. 1970780. Registered office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS.  
 
BoilerCare Total policies are provided by Domestic & General Insurance PLC. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS, United Kingdom. Registered in England and Wales, Company No. 485850. Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Domestic & General Insurance PLC is an insurance undertaking, not an intermediary. They are the underwriter of the insurance and do not provide a personal recommendation. Full details on how to submit a complaint can be found in the Terms and Conditions. Domestic & General Insurance PLC pay their sales agents periodic incentives (such as bonus payments) if they meet certain quality and sales targets.  

EDF is an Appointed Representative of Domestic & General Insurance PLC, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.