Thanks for signing up to our Heat Pump & Power tariff
Here's what happens next
We'll need to do a few checks to make sure we can set you up and unlock your savings. This includes checking that your smart meter is sending us readings every 30 minutes. We may need to contact you, so please look out for any messages. This will take around five working days. Once you've been set up, you'll see your new rates in MyAccount.
Good to know
- Our Heat Pump & Power tariff provides a flexible pricing model that adjusts to Ofgem's Price Cap, which is influenced by wholesale energy costs. This means that unit rates are reviewed every three months and may change, but any change in Ofgem's Price Cap will have the 10p discount applied to it.
- Please note that the 10p discount will only apply to the regional standard tariff electricity unit rate, not the daily standing charge. The discount will remain in effect for the duration of the tariff
- There are no exit fees or tie-ins, so if our Heat Pump & Power tariff doesn't work for you, you can switch to another supplier or tariff anytime
How to save more money with your heat pump and your tracker rates:
When you sign up for this plan, your savings will happen automatically. To save even more, increase your heat pump's output during the times when your electricity rates are lowest: between 4 am and 7 am and 1 pm and 4 pm every day.
- Create a heating schedule that matches these times
- Use your water heater during these times
- Turn up your thermostat during these times to reduce your heat pump's work during the day
We'll be in touch soon!