Welcome to the Net Zero Hub Internal queries form

This form is to be used when you have a query and require TPC or Process / Specialists

Please make sure you're using the other support tools available to you as well, you can find the links below;


Please note: This form is for Net Zero Hub Advisors only, please speak with your manager for assistance.

What happens if my query requires specialist/process expert involvement?

We will raise your query with a specialist and reply to you as soon as we can. We meet with the specialists once a week. With this in mind please manage your customers' expectations accordingly. 
 

Here's how to submit the form and what will happen next

Please complete the form below and submit it. Once you have completed the form, confirmed you have used all other support tools available and clicked Submit, the form will be sent to our mailbox. We'll then reply to you as soon as possible. 

Knowledge base
Have you checked Knowledge base?

Please check Knowledge base before submitting this form.

Have you used your MS Teams Chat?

Please check MS Teams chat before submitting this form.

Type of query
Have you checked Agent Assist?

Please check Agent Assist before submitting this form.