Introducing Engage
Take advantage of our new exclusive employee-only tariff Engage! It provides a great fixed price for the length of your tariff with no exit fees!
As we're migrating into Kraken, please read the information below carefully as the journeys and telephone numbers are different to previous More Together sign ups.
With another energy supplier?
Make the move to EDF and choose our Engage fixed tariff.
Call 0333 009 7155 and make sure you mention EDF ENGAGE NEW to get a quote.
Already with EDF?
If your account number starts with A-:
Call 0333 006 9950, make sure you mention EDF ENGAGE to get a quote.
If your account number starts with 67:
- Log in to MyAccount
- Go into the ‘Change tariff’ option on the menu
- Enter the offer code ‘EDFENGAGE’ when asked in the journey for an offer code
Why choose Engage?
FAQs - 'Engage' Employee Tariff
Are there any exit fees?
No, the great news is there are no exit fees on this tariff.
Do I need a smart meter to sign up to this tariff?
If you don’t already have a smart meter, you agree to have one fitted. To book a smart meter call us on 0333 200 5104. Alternatively, we'll contact you to arrange an appointment. If you don't respond, we'll book an appointment for you and send confirmation of the date and time. If you repeatedly refuse to allow us to install a smart meter, or don't respond to our attempts to contact you, you may not be eligible for discounts, services or tariffs which may be cheaper.
I'm on a More Together tariff, should I switch?
Engage is our new employee tariff. If you're on a More Together tariff you can continue to stay on it until it ends, but it might be financially beneficial if you switch to Engage today. For more information visit eNZO.
Is it an online account management tariff?
No, you'll still be able to use all our services available. However, we do ask that you agree to online account management and paperless comms.
Do I still get my £48 staff discount on this tariff?
No, the £48 staff discount cannot be used in conjuction with the Engage tariff. However, if you gift your £48 to a friend or family member, you can continue to take advantage of this while being an Engage member. Email EmployeeSignUp@edfenergy.com for more info.
Is the tariff for Dual Fuel customers only?
No, it's available to both Single Fuel and Dual Fuel customers.
If I'm on Economy 7, can I have this tariff?
Yes this tariff is available on Economy 7 and single rate meter configurations only. If you're on any other meter type, you may be able to totalise or reconfigure your meter, please call 0333 200 5100. If you don't have a smart meter yet, please call 0333 200 5104 to arrange this.
Will there be a Prepayment version of the tariff?
This tariff is only available to customers who want to pay by Direct Debit, if you you have a prepayment meter why not upgrade to a smart meter today? To get a smart meter appointment call us on:0333 200 5104
Who should I contact if I have a technical issue when signing up for the Engage tariff?
If you're experiencing any technical issues, please email us at customerfulfilment@edfenergy.com, and someone will respond to you within five days.
Am I eligible for the Engage tariff?
Engage is available to EDF, Imtech and EDF Trading staff who use their EDF Employee Number or, where the individual does not have an EDF employee number, the dedicated offer code issued to them by EDF, when signing up to this tariff. This tariff can only be taken for one premise per member of staff.