EDF Energy’s Blue +Price Promise April 2014 offers customers a No Price Rise Guarantee for the next two winters
EDF Energy today launches Blue +Price Promise April 2014 which offers customers the chance to fix their energy prices for the next two winters – but with the freedom to leave at anytime without paying an exit fee.
EDF Energy, which is Britain’s largest generator of nuclear-backed low carbon electricity, said households concerned about their energy bills could protect themselves against any potential price increases until April 2014.
That means customers signing up to the new tariff will be guaranteed their energy prices will not increase over the colder autumn and winter months, when typically households use most energy. And customers will get the best of both worlds by being able to change supplier if they find a better deal at any point during that time without having to pay any exit fee.
Based on a national average of regional prices, the annual dual fuel bill for a customer on Blue +Price Promise April 2014, paying by monthly direct debit, will be £1058.22 a year at typical consumption. Based on these assumptions, it is currently the cheapest fixed price product on the market for a customer looking to fix for the next two winters.*
EDF Energy, the official electricity supplier to London 2012, said the new tariff would replace its hugely successful Blue +Price Promise September 2013, which was launched earlier this year.
In an unprecedented move within the industry, EDF Energy promised to inform Blue +Price Promise customers if another energy provider is offering a tariff which could save them £1 a week – that’s £52 a year- or more at typical consumption.**
Blue +Price Promise September 2013 will no longer be available to new sign-ups from Friday, August 3. But the new Blue tariff will come with the same ground-breaking features as its predecessor.
This includes not only a highly competitive fixed price, no exit fees and the price promise, but also a guarantee that the electricity a customer uses will be matched by low carbon electricity generated by nuclear power stations***. EDF Energy’s Blue products are the first time domestic customers have been able to buy a nuclear product, offering a low carbon, safe and secure energy source.
Unlike some other low carbon tariffs, no premium will be charged for the low carbon guarantee, which will be audited by a third party.
The tariff will be available to dual fuel, and electricity-only customers. It will be open to new and existing customers.
Martin Lawrence, managing director of energy sourcing and customer supply, said: “Our Blue +Price Promise April 2014 offers anyone who is worried about what may happen to energy prices over the next two winters the peace of mind of knowing that they are protected from any increases throughout that period.
“Not only does our tariff offers one of the lowest prices on the market but if customers do want to leave at anytime they can do so without paying an exit fee. We will also tell our customers if a rival brings out a tariff which could save them £1 or more a week at typical consumption.
“Our Blue tariff looks to deliver what our customers have told us they want: fixed low prices, no exit fees and low carbon energy.
“This is part of our wider commitment to rebuilding trust with customers by offering them fair prices in an open and transparent way.”
Footnotes
*Based on a national average of regional prices at typical consumption. Typical Consumption means 3,300 kWh of electricity and 16,500 kWh of gas per year for Standard meters; and 5,000 kWh of electricity for Economy 7 meters, as defined by Ofgem.
**Customers will be informed via email within 10 working days of a supplier informing the company of a deal which is £1 or more a week cheaper, that’s £52 a year, at typical consumption. The same information will also be published on the EDF Energy website and updated within two working days of a supplier informing the company of a deal which is £1 or more a week cheaper. Customers who are not online will be sent a letter within 10 working days. Customers will also be able to check at their own consumption levels on the EDF Energy website.
***Blue +Price Promise April 2014 comes with a guarantee that 100% of the electricity a customer uses will be matched by low carbon electricity generated by EDF Energy’s nuclear power stations. Low-carbon electricity purchased for Blue is supplied into the National Grid. Blue customers receive electricity via the National Grid, not directly from low-carbon generators. For more information visit www.edfenergy.com/blue. EDF Energy has appointed an external company to provide an audit of the company’s energy supply matching process – to ensure it does meet this guarantee. Their report will be published on the EDF Energy website.