10 Aug 16

EDF Energy welcomes record July switching figures

Commenting on today’s publication of switching figures, EDF Energy said:

We welcome today’s switching figures, which show over 300,000 people switched their energy supplier last month, a record high for July, bringing the total number of switches in 2016 to over two and a half million.

The high number of switches so far in 2016 is an indication that competition in the energy market remains strong, but we recognise that there is more to do, particularly for those consumers who don’t feel able or confident enough to engage with the market.

That’s why we’re calling for the implementation of the CMA’s remedies without delay, so that the benefits of these changes can reach those consumers who need them most.

We work hard to engage our own customers and consumers more generally across the market, to ensure they’re getting the best deal from their supplier and putting them in control of their energy bills.

Energy UK’s switching figures for July can be found here: http://www.energy-uk.org.uk/press-releases/338-2016/5854-switching-still-high-despite-summer-break.html.

For more information contact:

Craig Owen
External Communications Officer - Customers

Notes to editors

  • We believe we have the largest proportion of customers on fixed price tariffs of the major suppliers at around 43% - an indicator of the success of our approach to engaging customers.
  • In May this year, we launched our Show Me Your Bill campaign and mobile app. The Show Me Your Bill app (available via iOS and Android) makes it quick and easy to compare tariffs, by using a QR reader to scan competitor bills and extract the tariff details. The app then compares that tariff to those available from EDF Energy and displays the savings that person could make by switching. There is also the opportunity to refer a friend using the app, helping even more consumers check if they could get a better deal.
  • We are also a signatory of the Energy Switch Guarantee, a set of ten commitments which help customers switch with absolute confidence. 

EDF Energy

EDF Energy is one of the UK’s largest energy companies and the largest producer of low-carbon electricity, producing around one-fifth of the nation's electricity from its nuclear power stations, wind farms, coal and gas power stations and combined heat and power plants. The company supplies gas and electricity to over 5 million customer accounts and is the biggest supplier of electricity by volume in Great Britain.

EDF Energy’s safe and secure operation of its eight existing nuclear power stations at sites across the country makes it the UK’s largest generator of low carbon electricity. EDF Energy is also leading the UK's nuclear renaissance and has published plans to build four new nuclear plants, subject to the right investment framework.

These new plants could generate enough low carbon electricity for about 40% of Britain’s homes. They would make an important contribution to the UK’s future needs for clean, secure and affordable energy. The project is already creating business and job opportunities for British companies and workers.

Through Our Better Energy Ambitions, EDF Energy has developed one of the biggest environmental and social programmes of any British energy company.

In 2014 EDF Energy received seven ‘Big Ticks’ in the Business in the Community (BITC) Responsible Business Awards. In 2013 EDF Energy received the Environmental Leadership for Behavioural Change Award in the national Environment and Energy Awards and was highly commended in the first ever pan European Corporate Social Responsibility Awards scheme for its Sustainable Schools programme – the Pod.

EDF Energy is part of EDF Group, one of Europe’s largest power companies. The company employs around 14,000 people at locations across the UK.

To find out more about the UK's energy challenges look at www.edfenergy.com/energyfuture/