30 Nov 12

EDF Energy launches new Blue +Price Promise just in time for winter


EDF Energy is today (30 November 2012) launching Blue +Price Promise June 2014 which will give customers the chance to fix their energy prices for the next 19 months at a competitive price – with the freedom to leave at any time without paying an exit fee.


Based on a national average of regional prices, the annual dual fuel bill for a customer on Blue +Price Promise June 2014 paying by direct debit will be £1,182 a year at typical consumption.*


That makes it the cheapest fixed priced product offered by any of the major suppliers and is also below the new standard variable prices of British Gas, SSE, Scottish Power and npower.**


Customers signing up to Blue +Price Promise June 2014 will benefit from:


  • An industry-first Price Promise to inform customers if another energy supplier offers a tariff which could save them at least £52 a year, at typical use.***
  • No termination fees
  • A guarantee that the electricity a customer uses will be matched by low carbon electricity generated by nuclear power stations without paying a premium.****
  • Monthly rewards for all customers through EDF Energy’s Thank Yous programme
  • UK-based call centres



Since EDF Energy launched its first Blue +Price Promise product in April, over 950,000 customer accounts have switched to this innovative type of tariff.


Blue +Price Promise June 2014 will be available to dual fuel, and electricity-only customers. It will be open to both new and existing customers.


EDF Energy’s Blue +Fixed Price March 2015 – which guarantees prices will not increase for the next three winters - will also remain on sale. Based on a national average of regional prices, the annual dual fuel bill for the product is £1,252 a year at typical consumption, the same price as the company’s standard variable price. The cost of buying the energy upfront to support the longer fixed priced period means it does come with an exit fee if customers want to leave the company for another supplier.


Martin Lawrence, managing director of energy sourcing and customer supply, said: “We know most people use significantly more gas and electricity in the winter so it’s an ideal time for people to consider switching to a deal which offers them a great fixed price.

“Our Blue +Price Promise June 2014 tariff not only guarantees customers that their energy prices will be fixed at a highly competitive rate for next 19 months but also the gives them the flexibility to leave for free at any point if they find a cheaper deal.


“We’ll even promise to tell customers if a rival brings out a tariff which saves them the equivalent of £1 a week or more at typical consumption.


“This is part of our wider commitment to rebuilding trust with customers by offering them fair prices in an open and transparent way.”



Footnotes


*Typical consumption as defined by Ofgem is 3,300 kWh electricity and 16,500 kWh gas consumption and 5,000 kWh of electricity for Economy 7 meters.


** Major suppliers are British Gas, SSE, npower, E.ON, Scottish Power and EDF Energy. Blue +Price Promise June 2014 is the cheapest fixed priced product currently offered by these major suppliers based on a national average of dual fuel annual bills paid by direct debit at typical consumption. Smaller suppliers are not included in this comparison. Using the same criteria, SSE’s new standard variable prices, as of October 15, is £1,262; British Gas’s price position as of 16th November 2012, is £1,270; npower’s price position post 26th November 2012, is £1,258 and Scottish Power’s price position post 3rd December will be £1,271.


***Customers will be informed via email within 10 days of a supplier informing the company of a deal which is £52 a year cheaper, at typical consumption. The same information will also be published on the EDF Energy website and updated within two working days of a supplier informing the company of a deal which is £52 or more a year cheaper. Customers who are not online will be sent a letter within 10 days.


****Blue +Price Promise June 2014 comes with a guarantee that 100% of the electricity a customer uses will be matched by low carbon electricity generated by EDF Energy’s nuclear power stations. Low-carbon electricity purchased for Blue is supplied into the National Grid. Blue customers receive electricity via the National Grid, not directly from low-carbon generators. For more information visit www.edfenergy.com/blue. EDF Energy has appointed an external company to provide an audit of the company’s energy supply matching process – to ensure it does meet this guarantee.