EDF Energy cuts price of its cheapest tariff by launching Blue+Price Promise May 2016
EDF Energy has today announced the launch of Blue+Price Promise May 2016, a new cheaper energy tariff that provides fixed prices for 17 months, until May 31 2016. With this tariff, customers won’t have to worry about searching for better deals. They will be alerted by email if they could save more than £1 a week at typical2 use with any other tariff3, either from EDF Energy or its competitors, giving peace of mind for people concerned about changing energy prices. As with all EDF Energy tariffs, customers are also free to leave with no exit fees at any time.
Blue+Price Promise May 2016 replaces the company’s existing shorter-term fixed-price tariff, Blue+Price Promise April 20164, and will be at the lower price of £999 a year for a typical dual fuel customer paying via Direct Debit – based on a national average of regional prices.
Customers signing up to Blue+Price Promise May 2016 will benefit from:
- Fixed prices for 17 months No need to search for better deals – with ‘Price Promise’ customers are informed by email if EDF Energy or another supplier launches a tariff which saves them more than £1 a week3
- No exit fees at any time
- No charge for calling the UK-based call centres
- A guarantee that any electricity used will be matched by low carbon electricity generated by nuclear power stations5
Blue+Price Promise May 2016 and Blue+Fixed Price January 2017 are open to both new and existing customers and available to those with standard and economy 7 credit meters. Customers can sign up to the tariffs through www.edfenergy.com and manage their account online, or can contact the company’s UK-based customer service call centre.
Blue+Price Promise May 2016 replaces Blue+Price Promise April 2016.
Blue+Fixed Price January 2017 replaces Blue+Price Freeeeze February 2018.
The last date for sale of Blue+Price Promise April 2016 and Blue+Price Freeeeze February 2018 will be Wednesday 17 December 2014.
1 Annual bill calculated based on a national average of regional prices for a typical2 dual fuel customer paying by Direct Debit. Typical use as defined by Ofgem is 3,200kWh electricity, 13,500kWh gas and 4,600kWh of electricity for Economy 7 customers.
2 Typical use as defined by Ofgem is 3,200kWh electricity, 13,500kWh gas and 4,600kWh of electricity for Economy 7 customers.
3 Our Price Promise means that we’ll email our customers when another supplier is more than £1 a week cheaper (that’s £52 a year) at typical use. The £1 cheaper a week promise is based on comparing our electricity only, gas only or dual fuel Blue+Price Promise tariff prices against new tariffs (launched since the customer joined or since the customer’s last price alert notification) on equivalent payment methods and at typical annual consumption. For more details on how our Blue+Price Promise works visit edfenergy.com/blue. Competitor tariffs may be subject to availability; check with the supplier for full information.
4 Blue+Price Promise April 2016 was priced at £1,039 per year for a typical2 dual fuel customer paying by direct debit – based on a national average of regional prices.
5 Blue+Price Promise May 2016 and Blue+Fixed Price January 2017 come with a guarantee that 100% of the electricity a customer uses will be matched by low carbon electricity generated by EDF Energy’s nuclear power stations. Low-carbon electricity purchased for Blue is supplied into the National Grid. Blue customers receive electricity via the National Grid, not directly from low-carbon generators. For more information visit www.edfenergy.com/blue. EDF Energy has appointed an external company to provide an audit of the company’s energy supply matching process – to ensure it does meet this guarantee.
In the 2014 Consumer Moneyfacts Awards, EDF Energy was named as ‘Energy Provider of the Year’. The Consumer Moneyfacts Awards is an award scheme that uses feedback from more than 90,000 consumer surveys to select its winners.
EDF Energy’s Blue+Price Promise tariff won ‘Best Product’ at the Corporate Entrepreneur Awards, which celebrate innovation in large companies and established industries. The tariff was recognised for being particularly customer-focused and its results in building trust and loyalty.