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Submit your meter information

Please use the form below to submit your meter information 

Meter information required

Your current electricity meter uses the Radio TeleSwitch (RTS) service, which relies on radio signals to switch your meter between on and off-peak hours. 

RTS is an industry run service that is coming to an end. Once the service is shut down, your meter could stop performing key functions like switching between on and off-peak timings or turning on heating and/or hot water.  

How can you help?

We're working on a solution for smart in your area but we want to make sure we're ready to upgrade your meter to smart as soon as we're able, restoring essential functions.  

It would be helpful if you could send us a photograph of your meter and surrounding area (see our picture example) and please answer the questions below. 

Please complete the form below

All questions must be answered, unless marked (Optional)

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