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PSTN switch off

The UK will phase out analogue Public Switched Telephone Network (PSTN) services by December 2025. We've identified that your sites' electricity meter(s) either use an existing PSTN line or have limited cellular connectivity; an alternative solution is required.

To transition you to a more resilient communication method, unaffected by PSTN obsolescence, we'll need to arrange a site visit. We'd appreciate it if you could answer a few questions before we contact you to make an appointment, to make the process as smooth as possible.

This upgrade will ensure meter readings remain automated and avoid any inconvenience or costs associated with manual readings.

Please complete the form below

Please note: this form is for business customers only.

All questions must be answered, unless marked (Optional)

Step 1 of 4: Start

About you and your organisation

Are you the main site contact?