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Meter communication faults

We need some information as your meter isn't communicating with us at the moment. To fix this issue our partner Lowri Beck will be visiting your site to exchange the SIM card within your meter, we want to make the visit as smooth as possible.

Please complete the form below


Please note, this form is for business customers only.

All questions must be answered, unless marked (Optional)

Step 1 of 4: Start

About you and your organisation

Are you the main site contact?