UK Customer Satisfaction Index July 2015. Major energy suppliers: BG, EDF Energy, E.ON, npower, Scottish Power and SSE.
We surveyed 2,443 people who had used our app in July, August and September 2015. 75% of respondents reviewed the experience as 'very easy'.
Tens of thousands includes customer transfers.
Calls to UK wide numbers are included in any inclusive call plan you may have. If you don’t have an inclusive call plan, calls are charged at a national rate. Please check with your service provider if you’re unsure.