Currently we're having some technical problems with our telephone system. We apologise in advance if you've been affected by this. We're working to fix the issue as quickly as possible. In the meantime, our online services are still available.
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Feel better with EDF Energy
Putting our customers first
We were ranked first of the major suppliers in the recent UK Customer Satisfaction Index(1). It’s encouraging but there’s more we can do to make our customers’ lives easier.
Electricity to feel good about
EDF Energy is the UK’s leading producer of low-carbon electricity. For our customers, this shows we’re serious about building a sustainable future.
We're cutting our gas prices
We remain committed to providing value for our customers, and that’s why we are announcing a Standard Variable gas price reduction of 5% on average effective 24 March 2016.
We make energy easy
Get in touch instantly with the EDF Energy app
In a recent Customer Easy Score survey, 75% said it was easy dealing with EDF Energy(2) via Live Chat, now available on our newly-launched app.
Switching's as simple as 1, 2, 3
It’s easy to switch – tens of thousands of people choose EDF Energy as their supplier every month.(3)
Easy online management
MyAccount and the new EDF Energy app are both easy ways to stay on top of your energy. Manage your account in just a few clicks, from viewing bills to giving meter readings.
We're here for you
If you want to speak to us, you can phone our UK call centres for free on 0800 056 6341.(4)