Help with your account

Moving locationMoving location

Moving location?

Moving from one business site to another can be time-consuming. Don’t let your energy supply hold you up.

Submit a request
New electricity connectionNew electricity connection

New connections

Changing a connection at an existing building or connecting a site under construction?

Submit a request
Understand your business electricity billUnderstand your business electricity bill

Understand your bill

If you are having difficulty understanding any section of your bill use the interactive bill guide to help make things clearer,

View guide

Other online services

Energy ViewEnergy View

Energy View

Online energy monitoring and reporting for business - so you can measure, manage and save money.

Find out more
Market InsightMarket Insight

Market Insight

For informed energy buyers. See the latest power, gas, oil, coal and other costs driving your electricity prices, with analysis from our traders.

Find out more


Sharing insights on how business, energy, sustainability come together as the UK’s low carbon future unfold.

Read the latest update