Moving in or taking responsibility of a business property supplied by EDF

Submitting the right information will ensure we can process the request quicker

It's important to let us know of the move (or change of liability) within 28 days of it happening.

We need a few things from you

  • Moving-in Date (change of liability)
  • Your business/customer details (responsible for the property going forward)
  • Company Registration number (if applicable)
  • Meter readings (if NHH meter)
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Questions?
Read our FAQ

Moving in or taking responsibility of a business premises

Use this form to let us know you're moving in or taking over responsibility of a business premises. If you need to let us know about more than one address, please fill out the form once for each address.

 

 
1 Start 2 About you 3 New occupier's details 4 Meter reading 5 Preview 6 Complete
All questions must be answered, unless marked (optional)
Are you moving in or moving out of the premises?
Premise address
If your MPANs are across more than one site or account, you will need to fill out a new form for each site / account.
Meter Point Administration Number

Submit a single MPAN or multiple MPANs using the fields below. If you have more than one MPAN please ensure they relate to the same premise address.

If your MPANs are across more than one site or account, you will need to fill out a new form for each site / account.

Your MPAN is the unique identifying number for the electricity meter at your property, often referred to as a 'Supply Number' or 'S' number. This can be found on an invoice, by contacting your current energy supplier, or the Distribution Network Operator. This number is made up of 13 digits highlighted in the bottom row of the illustration below.

Contacting your Electricity Distribution Network Operators (DNOs).

Site additions
Is this to be included as a site addition to your portfolio?
Please only select yes if you have a flexible contract framework.
Site Additions - details
Is this a Half Hourly (HH) or Non Half Hourly (NHH) site?
If you have more than one HH data document to upload please email them to CustomerSuccessTeam@edfenergy.com quoting the MPAN and the date you submit this form. (optional)
Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png pdf doc docx xls xlsx.

Please provide Estimated Annual Consumption (EAC) for your meters in kWh (please use the same order of MPANs as above)

Your MPAN is the unique identifying number for the electricity meter at your property, often referred to as a 'Supply Number' or 'S' number. This can be found on an invoice, by contacting your current energy supplier, or the Distribution Network Operator. This number is made up of 13 digits highlighted in the bottom row of the illustration below.

Contacting your Electricity Distribution Network Operators (DNOs).

Please provide Available Capacity (kVa) – HH meters only

Your MPAN is the unique identifying number for the electricity meter at your property, often referred to as a 'Supply Number' or 'S' number. This can be found on an invoice, by contacting your current energy supplier, or the Distribution Network Operator. This number is made up of 13 digits highlighted in the bottom row of the illustration below.

Contacting your Electricity Distribution Network Operators (DNOs).

Is consolidated billing required? (optional)
Date business/customer taking liability becomes responsible for the premise

If the move (change in liability) has passed 28 days, you must provide valid supporting legal documents. Otherwise we can only process your request from the date of notification (today).

If you are a Framework customer please remember the move out date is the end of month, not 1st of month.

Please note:The account will be set up on deemed prices from the above date. Please see our Terms and Conditions below.
Please note:The account will be set up on deemed prices from the above date. Please see our Terms and Conditions below.

See our Terms and Conditions.

Date business/customer ceases responsibility for the premises
If you provide a date which is before today we will process your application from the date we receive this notification.

Please note: the Change of tenancy is completed to a day before.

For example: if you put 22/01/2022, as you are not liable for the full day. your account will be closed to 21/01/2022. The incoming customer will become liable from 22/01/2022

See our Terms and Conditions.

This is a mandatory field. Please upload document as described.

Files must be less than 2 MB.
Allowed file types: jpg jpeg png pdf doc docx xls xlsx.

Additional documentation

Files must be less than 2 MB.
Allowed file types: jpg jpeg png pdf doc docx xls xlsx.
Files must be less than 2 MB.
Allowed file types: pdf doc docx xls xlsx.
Files must be less than 2 MB.
Allowed file types: pdf doc docx xls xlsx.
Use this to provide further information regarding your supporting documents or if you believe you are a residential customer and would like to be transferred back to our residential system