I’ve been sent an energy bill for a previous resident. What should I do?

If you get a bill or letter from us for someone who doesn’t live at your address anymore you can:

• Forward it on to them directly, if you have their details
• Contact your landlord or letting agent, if you have one
• Put it in an envelope and send it back to us at:
  
  EDF Energy,
  Freepost RRYZ-BGYG-JCXR,
  334 Outland Road,
  Plymouth,
  PL3 5TU.
  
  Please include their new address if you have it so we can try to contact them directly.