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How can we help you?

Emergency help

Do you smell gas or have a power cut?

Find out who you should call - and what do you need to do to stay safe.

Go to our emergency help guide

A smart meter can help you save

We're here to help you track your energy usage with a smart meter – see where you can save, as well as lower your carbon footprint. Upgrade your meter at no extra cost and receive more accurate bills. With a smart meter, you'll also benefit from;

  • Being in control - see how much energy you're using
  • Once installed, sign up for our free Energy Hub(1) to give you more insight into your energy patterns
  • If you use cards or keys, you can top up online