Skip to main content


EDF Energy has teamed up with IncomeMAX, a social enterprise that helps people to maximise their household income. If you’re struggling to pay your household bills because you live on a low income, even if you’re working, then you may be missing out on additional income you could qualify for. 

What to expect on a referral

IncomeMax will complete a confidential financial assessment with you, to understand your current circumstances. They’ll look at your current income including things like benefits if you already receive them, or wages if you’re working. They’ll also talk through things like how many children you have, family health issues or disabilities and your housing costs like rent or mortgage payments.

IncomeMax will tell you if they’ve identified any new income for you, including benefits, charitable grants and help for energy and water bills. If new income is identified, IncomeMax will explain how you can apply. They are more than happy to help if you need assistance with applications or making telephone calls. You can call and speak to your IncomeMax adviser at any time if you need extra help or assistance. 

How have IncomeMax supported our customers?

  • £1.2 million claimed in additional benefits and backdated payments for customers during April 2020 – March 2021

  • 91% of cases referred to IncomeMax identified a new income

  • An average benefit increase of £3,987.00(1)  were identified 

IncomeMAX can help you find out whether there are any state benefits and tax credits you may be missing out on, and give advice on other ways to save money. They’ll also help you through the process of making a claim, providing you with the support you need along the way. 

Why not use the IncomeMax self-help checklist?

All of the links on the checklist will take you to the relevant website to get additional help and support.

It's the best place to learn more about whether you might qualify and how to apply.

Use the checklist now