Payments
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How do I change my Budget Direct Debit payment amount?
We can give you the answer for your type of account, once we know what your account number starts with. You can find your account number in MyAccount, and on your EDF bills, emails and letters.
My account number starts with '67'
You can get to the form by clicking on 'Apply to change this amount' in Tariff Details in MyAccount.
Do I change my Budget Direct Debit if I'm in credit or debit?
Do I put up my Budget Direct Debit if my energy prices rise?
My account number starts with 'A'
Please log in to our help centre
You'll find answers for your type of account in our help centre for account numbers that start with 'A'.
You just need to log in or sign up to MyAccount first – this is where you'll find your help centre.
I don't know my account number
You can find your account number in MyAccount and on your EDF bills, email and letters.
You can ask us to change your Direct Debit payment amount by filling out a simple online form.
You can get to the form by clicking on 'Apply to change this amount' in Tariff Details in MyAccount.
Do I change my Budget Direct Debit if I'm in credit or debit?
Do I put up my Budget Direct Debit if my energy prices rise?