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Account Search

Back to Help Centre

Payments

I'd like to know about...

Change

Direct Debit

I'd like to know about...

Change

Budget Direct Debit - Account number starts '67'

I'd like to know about...

Change

Changes to my payments

I'd like to know about payment changes...

Change

Made by me

I'd like to know...

Should I change my payments after a price rise

Should I change my payments when in credit or debit

Can I reduce my payments if I can't pay

How to change my payments

What happens after I make an extra payment

Help to pay and manage your bills

How do I change my Budget Direct Debit payment amount?

We can give you the answer for your type of account, once we know what your account number starts with. You can find your account number in MyAccount, and on your EDF bills, emails and letters.

My account number starts with '67'

You can get to the form by clicking on 'Apply to change this amount' in Tariff Details in MyAccount.

Do I change my Budget Direct Debit if I'm in credit or debit?

Do I put up my Budget Direct Debit if my energy prices rise?

Change Direct Debit amount

My account number starts with 'A'

Please log in to our help centre

You'll find answers for your type of account in our help centre for account numbers that start with 'A'.

You just need to log in or sign up to MyAccount first – this is where you'll find your help centre.

Go to help centre

I don't know my account number

We've given you the answer for account numbers starting with 'A' – this is our most common type of account.
You can find your account number in MyAccount and on your EDF bills, email and letters.

Please log in to our help centre

You'll find answers for your type of account in our help centre for account numbers that start with 'A'.

You just need to log in or sign up to MyAccount first – this is where you'll find your help centre.

Go to help centre