Direct Debit Whole Amount (exact monthly payments): your regular payment amount

When you sign up to Direct Debit Whole Amount (Monthly), we set a regular payment amount for you.

This regular payment amount will come out of your bank any month we don't get a meter reading from you or your smart meter.

How we work out your regular payment amount

  1. We estimate how much energy you'll use over the coming year (based on the latest information we have about your energy use)
  2. We work out what this amount of energy will cost on your current energy plan
  3. We divide your annual cost by 12 to set your reagular payment amount
Keeping your regular payment amount up to date
We'll review your regular payment amount from time to time to keep it in line with your latest energy use and tariff prices.


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