What is the Demand Flexibility Service – and is EDF taking part?

There's been a lot in news about how gas shortages and cold weather could affect the UK this winter.

At the moment, National Grid says power cuts are unlikely. But to help take the strain off energy supplies, it's expanding the Demand Flexibility Service – we’re taking part and our scheme is called Beat the Peak’.

What is it?

The Demand Flexibility Service encourages people to cut their electricity use at peak times when energy supplies are low. This will help reduce the risk of blackouts.

Can I take part?

Sorry, not everyone can take part in Demand Flexibility at this early stage of the trial.

We've selected a small group of customers, based on customer data and criteria from National Grid.

We'll send invites to this group of customers by email in late November – so keep an eye on your inbox. If you get an invite, it will tell you everything you need to know about Demand Flexibility and how it works.


What happens if I don't get an invite?

You won't be able to join the Demand Flexibility Service if you don't get an invite by email and you can’t sign up to Beat the Peak online or over the phone.

If the trial is successful this year, more people might get the chance to take part in future.

We've also put together a guide to help you explore ways to cut your energy use. Find out how you can cut your energy use this winter.


What will you do with the data from the trial?

All the data we get from the Demand Flexibility Service will help us learn more about how and when customers use the most energy. We can use this information to build on our plans to help Britain achieve Net Zero.

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