Budget Direct Debit: why you don't usually need to make an extra payment

You don't usually need to make an extra payment when you pay by Budget Direct Debit (regular monthly payments). That's because you get at least two reviews each year to keep your payments on track.

And you don't normally need to make an extra payment when you see debit on your account. It's the debit (and credit) on your account that allows you to spread your payments evenly over the year.

Why it's normal to see debit and credit on your account
 

Do you think your energy costs are going up?

If your tariff prices or energy use has gone up it can sometimes be a good idea to ask us to increase your monthly payment.

Change Direct Debit amount

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You'll find answers for your type of account in our help centre for account numbers that start with 'A'. 

You just need to log in or sign up to MyAccount first – this is where you'll find your help centre.

Go to help centre
 

You don't usually need to make an extra payment when you pay by Budget Direct Debit (regular monthly payments). That's because you get at least two reviews each year to keep your payments on track.

And you don't normally need to make an extra payment when you see debit on your account. It's the debit (and credit) on your account that allows you to spread your payments evenly over the year.

Why it's normal to see debit and credit on your account
 

Do you think your energy costs are going up?

If your tariff prices or energy use has gone up it can sometimes be a good idea to ask us to increase your monthly payment.

Change Direct Debit amount