Budget Direct Debit (regular monthly payments): will my payments change after a tariff change?

You'll always start paying your new tariff prices on the day your new tariff starts. But we'll only increase your monthly payments if your energy prices have changed significantly.

We'll let you know if your monthly payments are going up.
 

What happens if you don't change my payments after my tariff change?

Your payments will stay the same until after your next Direct Debit review. This is when we'll work out how much energy you've used since your tariff change, so we can charge it at your your new tariff prices. We also check you're on track to cover your expected energy costs for the year.

We'll let you know if your monthly payments need to going up, down or staying the same.

Don't want to wait until after your review? If your prices have gone up, you can ask us to increase your monthly payments straight away. This will will help you avoid higher future payments.

Find out when your next Direct Debit review is due in My Direct Debit in MyAccount.

Change Direct Debit amount

Please log in to our help centre

You'll find answers for your type of account in our help centre for account numbers that start with 'A'. 

You just need to log in or sign up to MyAccount first – this is where you'll find your help centre.

Go to help centre
 

You'll always start paying your new tariff prices on the day your new tariff starts. But we'll only increase your monthly payments if your energy prices have changed significantly.

We'll let you know if your monthly payments are going up.
 

What happens if you don't change my payments after my tariff change?

Your payments will stay the same until after your next Direct Debit review. This is when we'll work out how much energy you've used since your tariff change, so we can charge it at your your new tariff prices. We also check you're on track to cover your expected energy costs for the year.

We'll let you know if your monthly payments need to going up, down or staying the same.

Don't want to wait until after your review? If your prices have gone up, you can ask us to increase your monthly payments straight away. This will will help you avoid higher future payments.

Find out when your next Direct Debit review is due in My Direct Debit in MyAccount.

Change Direct Debit amount